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Jobs(26,994)/General Manager Role(61)/GetYourGuide (1) - General Manager, Global Attractions & Ticketed Experiences
GetYourGuide

GetYourGuide - General Manager, Global Attractions & Ticketed Experiences

Berlin - Hybrid4w ago
In OfficeDirectorEMEASoftwareEntertainmentGeneral ManagerPrincipalDirector of Customer SuccessEntertainment ManagerTravel AgentReportingProduct MarketingLearning & DevelopmentEnterprise SalesROAS

Requirements

• Own the multi-year strategy and results for Attractions and Ticketed Experiences, from the winning aspiration to quarterly targets, reporting progress to the executive team and board-level forums • Bring Product, Marketing, Tech, Pricing and Sales together around one plan, aligning roadmaps and resolving trade-offs across functions that don't report to you • Lead enterprise sales and key account motions, personally negotiating direct relationships with the world's most iconic heritage institutions, museums, theme parks and live-event operators • Drive innovative commercial models to unlock our most strategic partnerships: exclusive allotments, multi-year agreements, co-funded campaigns and principal-model deals, and build out our Cultural Affairs playbook for government-owned and hard-to-reach venues • Own the levers that keep us competitive where inventory is scarce: availability solutions for daily-sellout attractions, price parity, connectivity, and our vertically integrated operations at select flagship sites • Lead and develop a multi-layered team built around senior team leads, while representing GetYourGuide as a thought leader with top attractions, at industry conferences and on stage at our supplier summits • 10+ years running a business or business unit, not just a function, in a high-growth marketplace, SaaS, OTA, or travel-tech, including 5+ years leading leaders and growing multi-layered teams of 20 or more • Demonstrated success leading cross-functional programs where Product, Marketing and Tech didn't report to you, aligning roadmaps and delivering joint outcomes through influence rather than authority • Outstanding stakeholder management at executive level; you build conviction with data and a clear thesis, and make peers better rather than working around them • Hands-on experience closing and managing complex enterprise partnerships, with a solid grasp of supply economics: allocation, breakage risk, net rates, parity and connectivity • Fluency across product roadmaps, marketing ROAS and supplier P&Ls, and comfort writing the memo that sets direction and then sitting with a national museum director to make it real • Entrepreneurial and low-ego, based in Berlin or willing to relocate, with roughly 20% travel to local offices and partners • Extras that give you an edge • Prior experience as a Director, General Manager or category/business unit owner in a marketplace • Earlier background in top-tier consulting followed by an operating role • Deep understanding of the attractions, ticketing or live-entertainment industry and its competitive landscape • Experience with cultural institutions, public-sector or government-owned venues • German or other European language skills • How we’ll make your career journey extraordinary • Annual personal growth budget and mentorship programs for continuous learning and development • Work from anywhere in the world for 30 days per year • A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time. • Opportunities to collaborate and socialize with a quarterly team event budget • Access to leading AI tools plus the resources and budget to get the most out of them • Monthly transportation and fitness budget • Discounts for you, your friends, and family on GetYourGuide activities • Language reimbursement program

Benefits

• Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at [email protected]. • We’re an equal opportunities employer • Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.

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