serval - Deployment Strategist

London, United Kingdom£115k - £210k4w ago

In Office Senior EMEA Developer Tools Founder Onboarding Specialist REST SQL Data Analysis

Requirements

• Degree in Computer Science or a related field, or equivalent hands-on experience. • 5+ years in a relevant role (product, engineering, consulting, founder). • Strong communication and relationship management skills, with the ability to translate complex technical concepts for both technical and non-technical stakeholders. • Hands-on technical ability: reading and troubleshooting production code in customer-facing environments, analyzing code paths, database state, and API requests/responses with infra and browser dev tools. • Working knowledge of APIs and REST, IAM, and SQL for data analysis. • Experience in an early-stage startup environment. • Background working with enterprise customers or complex technical sales cycles. • Familiarity with IT, security, service management, or workflow automation.

Responsibilities

• Own customer engagements from pilot through production launch: design and deliver deployments that fit each customer's workflows and scale adoption of Serval. • Build AI agents: design and build AI agents on Serval's platform that drive real value for customers. • Advise AI strategy: embed with customers to guide and shape how they adopt and scale AI. • Lead migrations: design and execute migration plans that minimize disruption and ensure seamless adoption of Serval's platform. • Partner cross-functionally: work with Engineering, Sales, and Marketing to turn field learnings into repeatable processes and a sharper go-to-market.

Benefits

• £115K – £210K • Offers Equity • Actual compensation will depend on experience and skills. In addition to salary, we offer meaningful early-stage equity and a range of benefits to support your well-being and growth — including comprehensive health coverage, flexible PTO, daily lunches and snacks, onsite gym access, and regular team events and offsites. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Our address is 100 Montgomery St, San Francisco, CA, 94104