serverfarm - Head of Product

• 8+ years in product management, including end-to-end ownership of a multi-tenant B2B SaaS platform or infrastructure product: roadmap, specifications and pricing. • Experience building a product from scratch: defining what it is and what it is not, and making hard scoping decisions early with incomplete information. • A record of writing precise specifications and acceptance criteria that engineering teams, and now coding agents, can build from without guesswork. • Experience with operations-heavy users (operations centers, field or facilities teams, industrial environments) and turning their tacit process into explicit requirements. • Familiarity with AI-driven product capabilities (insights, recommendations, assistants) and what makes them trustworthy to users; hands-on use of AI tools in your own work. • Packaging and pricing experience for modular enterprise software. • Strong written and verbal communication, including the ability to make a product case to executives and to engineers alike. • Knowledge of or experience with DCIM products: the data they manage, how data-center operators use them and how they are bought. • Product experience with observability, monitoring or other high-volume telemetry products, and a feel for telemetry economics: cost-to-serve, data value and packaging. • Having defined and shipped an AI assistant or AI-driven insight capability: evaluation, trust, provenance, retrieval over operational data. • Having worked as the product counterpart of a platform architect on an API-first product, turning customer needs into requirements the architecture team builds against. • Experience with specification-driven or AI-assisted development practices, where coding agents are first-class participants in how a product gets built. • Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company’s goals and strategic initiatives. • The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.