virtahealth - Senior Staff Product Manager
Responsibilities
• Define and drive a multi-year product strategy and investment roadmap for Virta’s end-to-end member experience, aligning multiple teams and senior leaders around company-level goals for activation, engagement, retention and health outcomes. • Identify and shape Virta’s highest-leverage consumer product opportunities, using member insights, business priorities, clinical outcomes and market developments to influence portfolio-level investment decisions. • Establish a strategic approach to personalization and adaptive experiences, leveraging data, AI and behavioral insights to better support each member’s individual needs, context, and goals. • Develop a deep understanding of members’ emotional and functional needs, translating complex clinical and care-delivery experiences into intuitive, motivating and trusted consumer products. • Establish durable experimentation, measurement, and decision-making frameworks across the member lifecycle, enabling teams to learn quickly and make evidence-based product investments. • Translate an ambitious vision into a coherent system of member experiences, platform capabilities, operating models and sequenced investments that can scale across Virta. • Serve as a trusted thought partner to Product, Design, Engineering, AI/Machine Learning, Analytics and executive leaders, bringing clarity to ambiguous problems and driving decisions across organizational boundaries. • Lead through influence across Clinical, Coaching, Operations, Regulatory and other partners to evolve Virta’s care model while balancing member value, clinical impact, business outcomes, feasibility and compliance. • Raise the quality of product thinking and execution across the organization by mentoring product leaders, strengthening product practices and modeling exceptional strategic judgment. • Develop a strong understanding of Virta’s members, care model, consumer product experience, business priorities and key measures of success. • Build trusted working relationships across Product, Design, Engineering, Machine Learning, Analytics, Clinical, Coaching, Operations and other key partners. • Assess the current member journey, available research, performance data and active initiatives to identify the most important opportunities and points of friction. • Develop and align stakeholders around an initial point of view on the consumer product strategy, including priority outcomes, audiences and product opportunities. • Establish a roadmap and experimentation approach for the highest-priority opportunities, with clear hypotheses, measures of success and near-term actions. • 15+ years of product management experience, with a strong track record of building consumer products that delivered meaningful, measurable improvements in activation, engagement, retention and customer outcomes. • Strong product judgment and user empathy, with an understanding of behavior change, habit formation, lifecycle engagement, segmentation and experimentation. • Demonstrated ability to translate an ambitious vision into a coherent product strategy, roadmap and sequence of investments while leading across complex cross-functional systems. • Fluency in how data, AI and personalization can create adaptive consumer experiences, along with the ability to engage deeply with Engineering, Machine Learning, Analytics, Design and other cross functional partners. • VALUES-DRIVEN CULTURE • Virta’s company values drive our culture, so you’ll do well if: • You put people first and take care of yourself, your peers, and our patients equally • You have a strong sense of ownership and take initiative while empowering others to do the same • You prioritize positive impact over busy work • You have no ego and understand that everyone has something to bring to the table regardless of experience • You appreciate transparency and promote trust and empowerment through open access of information • You are evidence-based and prioritize data and science over seniority or dogma • You take risks and rapidly iterate • Is this role not quite what you're looking for? Join our Talent Community https://jobs.ashbyhq.com/virtahealth/form/talent-community-form and follow us on Linkedin https://www.linkedin.com/company/virta-health to stay connected!
Benefits
• $210K – $301K • Offers Equity • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Exploratory - I'm exploring the benefits of AI tools and excited to learn more • Individual - I use AI tools to make myself more productive at work • Team - I've designed repeatable AI-enabled workflows that impact my team • Cross-functional - I've built durable AI systems that solve cross-functional challenges • 1 - Exploratory • 4 - Cross-functional • To ensure fairness, integrity, and compliance with Virta Health’s nepotism policy, we ask all candidates to disclose any familial relationships with current Virta employees. A familial relationship includes spouses, domestic partners, civil union partners, or individuals related by blood, marriage, or adoption. • If you have a familial relationship to a current Virta employee, please provide their name, your relationship to them, and any additional details you believe are relevant. If you have no familial relationships please write 'n/a'. • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the Black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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