absorblms - Enterprise Account Manager
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Requirements
• Absorb Culture - Absorb LMS https://absorb.wistia.com/medias/jnzm4j4exh?wvideo=jnzm4j4exh • Strong background in technology sales and client management with a minimum 6+ years of experience • Ability to become a trusted advisor to senior leaders within client organizations • Very strong business communication skills (written and verbal) • Experience working with a global client base • Ability to travel for business when required • Strong internal team player • Post-secondary degree – business undergraduate degree or MBA • Technologies we use: • AbsorbLMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat • Are you ready to become an Absorber?
Responsibilities
• Build trust and strong business relationships with key decision makers in Absorb’s most opportune accounts • Generate strategic account plans to execute strategies which will lead to upsell/cross sell opportunities • Work with internal resources (Leadership, Solutions Engineers, Account Development reps) to develop and execute expansion plans from Discovery to Closed Won • Monitor your pipeline to ensure appropriate actions are taken at appropriate times to continue to facilitate the sale to closed won • Work collaboratively with the support and technology teams to become an expert in Absorb LMS and the overall learning management landscape. • Demonstrate Absorb LMS functionality and provide pricing options that align to customer objectives and assist Absorb’s continued growth • Work with existing Customer Success resources to identify risk and mitigate churn wherever possible • Use customer and prospect contact activities tools and systems, and update relevant information held in these systems • Monitor and report on market and competitor activities and provide relevant reports and information
Benefits
• Fully remote-first work with flexible work arrangements • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location • New Hire Equipment Allowance and monthly Flex Allowance to support your success • Endless opportunity for career growth and internal mobility • Employee driven DE&I programs • Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to scale as our customer’s organizations grow. We empower learners to enrich their lives, workplaces and communities. • Our values are simple: • We achieve exceptional results by genuinely caring about each other and the work we do • We’re united, and we grow through our commitment to elevating continual learning!
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