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Jobs/Account Management Jobs/Exclusive to wagey.gg Pro - Manager, Customer Success (Remote - EMEA)
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Exclusive to wagey.gg Pro - Manager, Customer Success (Remote - EMEA)

8h ago
Remote - EMEA·Equity
RemoteMidEMEASoftwareDirector of Customer SuccessAccount ManagementCSMCustomer Success

Requirements

• Experience with cloud infrastructure, CI/CD pipelines, and automated deployment workflows. • Contribute to architectural decisions and technical documentation for key systems. • Build scalable data pipelines and integrate third-party services into existing platform architecture. • Drive continuous improvement through code reviews, testing strategies, and engineering best practices. • Familiarity with agile methodologies and iterative development practices. • Comprehensive health, dental, and vision insurance for employees and dependents. • Demonstrated experience building and shipping production systems at scale in a fast-paced environment.

Responsibilities

• Familiarity with agile methodologies and iterative development practices. • Comprehensive health, dental, and vision insurance for employees and dependents. • Demonstrated experience building and shipping production systems at scale in a fast-paced environment. • Ability to mentor junior engineers and contribute to a culture of technical excellence.

Benefits

• Competitive compensation package including equity, annual bonus, and comprehensive benefits. • Lead incident response and post-mortem processes to improve system reliability over time. • Partner with product and design teams to translate requirements into robust technical implementations. • Ownership of end-to-end feature development from ideation through deployment and monitoring.

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