Bankjoy - VP of Systems Engineering
Requirements
• 10+ years of engineering experience with at least 4 years in engineering leadership managing QA, DevOps, platform engineering, release engineering, SRE, or related functions. • Deep quality engineering background; you have personally built, rebuilt, or significantly modernized automation frameworks, not simply overseen them. • Deep quality engineering background • Demonstrated success driving a transition from manual-heavy QA to automation-first quality engineering. • manual-heavy QA to automation-first quality engineering • Proven experience building quality automation across web, APIs/services, and native mobile applications. • web, APIs/services, and native mobile applications • Experience implementing release gates and go/no-go processes, including making difficult release decisions under schedule pressure. • release gates and go/no-go processes • Hands-on experience with modern automation technologies such as Playwright, Cypress, Appium, Maestro, or comparable tooling. • Playwright, Cypress, Appium, Maestro • Strong technical background in Microsoft .NET and Azure-based software environments. • Microsoft .NET and Azure-based software environments • Experience operating cloud-native applications using Kubernetes, preferably Azure Kubernetes Service (AKS). • cloud-native applications using Kubernetes • Working knowledge of Helm, containerized application delivery, cloud infrastructure, monitoring, observability, and infrastructure automation. • Helm, containerized application delivery, cloud infrastructure, monitoring, observability, and infrastructure automation • Strong experience with CI/CD and release automation, preferably Azure DevOps pipelines. • CI/CD and release automation • Strong understanding of Agile software development practices and how development, QA, DevOps, and release management operate together throughout the delivery lifecycle. • Agile software development practices • Strong background in platform reliability, production incident response, and root-cause analysis. • platform reliability, production incident response, and root-cause analysis • Sufficient technical depth to engage directly in solution design, architecture discussions, delivery systems, production troubleshooting, and engineering trade-offs. • solution design, architecture discussions, delivery systems, production troubleshooting, and engineering trade-offs • Experience driving AI-assisted coding or testing adoption beyond individual usage and into engineering team practices. • AI-assisted coding or testing adoption • Strong cross-functional credibility, with experience partnering with engineering, product, technical support, release management, security, and other senior stakeholders. • cross-functional credibility • Excellent communication and organizational influence; able to establish and uphold quality standards without relying solely on hierarchy. • Experience in fintech, core banking, or digital banking platforms. • fintech, core banking, or digital banking • Familiarity with credit union or community bank client environments. • credit union or community bank • Familiarity with Angular, Swift, and Kotlin development environments. • Angular, Swift, and Kotlin • Experience with Infrastructure as Code, such as Terraform or comparable technologies. • Infrastructure as Code • Experience with broader Azure services supporting modern SaaS platforms. • Experience with SOC 2 Type II, PCI DSS, or similar regulatory compliance contexts. • SOC 2 Type II, PCI DSS • Experience managing QA teams through a transition from manual QA to quality engineering roles. • manual QA to quality engineering • Experience building or scaling an SRE or Platform Engineering function. • SRE or Platform Engineering function • Experience establishing DORA metrics, quality scorecards, or engineering reliability dashboards. • DORA metrics, quality scorecards, or engineering reliability dashboards • 🎁 What You Get • 🎁 What You Get • A fast-paced and collaborative environment
Responsibilities
• Engineering Leadership • Lead Release Management, Quality Engineering, and DevOps, owning delivery quality, release discipline, and platform reliability across Bankjoy. • Release Management, Quality Engineering, and DevOps • Maintain a dotted-line relationship with QA engineers embedded across product engineering value streams, establishing organization-wide quality standards while coordinating execution with technical leads. • dotted-line relationship with QA engineers • Provide hands-on technical leadership, engaging directly in architecture decisions, delivery practices, production incidents, root-cause analysis, and complex troubleshooting. • Partner closely with the VP of Engineering on cross-cutting initiatives including engineering standards, architectural direction, AI-assisted development, and release coordination. • Participate in senior leadership alongside the COO, VP of Engineering, and product leadership. • Quality Engineering Framework • Design and implement Bankjoy's engineering quality framework across all value streams, establishing standards for unit, integration, API, automated regression, and end-to-end testing. • engineering quality framework • Own a modern multi-platform automation strategy covering Angular web applications, .NET APIs and services, Swift iOS applications, and Kotlin Android applications. • multi-platform automation strategy • Define and enforce quality gates and release readiness criteria, including automated testing, defect standards, regression completion, and QE sign-off. • quality gates and release readiness criteria • Develop and coach the QA organization, elevating the team from manual-heavy testing toward an automation-first quality engineering model. • automation-first quality engineering model • Establish test data management, environment standards, and CI/CD quality integration across engineering. • test data management, environment standards, and CI/CD quality integration • Embed quality throughout Agile development by ensuring QA and automation are considered during planning, refinement, development, and delivery rather than only at sprint end. • Build quality dashboards that provide engineering and leadership visibility into automation coverage, defect trends, test reliability, escaped defects, and release readiness. • quality dashboards • Release Quality & Cross-Functional Collaboration • Partner with Release Management to implement a structured release gate process, including readiness reviews and formal go/no-go decisions with explicit engineering, QA, and product accountability. • structured release gate process • Improve release consistency and repeatability through automation and disciplined Azure DevOps CI/CD practices. • Azure DevOps CI/CD practices • Work closely with Technical Support to connect production issues with engineering priorities and ensure client-impacting defects drive systemic improvements, not just individual fixes. • Technical Support • Own post-release retrospectives for significant client-impacting releases, identifying systemic causes and driving corrective actions. • Partner with product and engineering leadership to reinforce scope discipline, Agile planning, clear acceptance criteria, and early quality involvement. • scope discipline, Agile planning, clear acceptance criteria, and early quality involvement • Establish measurable release performance using indicators such as deployment frequency, change failure rate, escaped defects, and recovery time. • DevOps & Platform Reliability • Lead DevOps strategy and practices for Bankjoy's Microsoft .NET and Azure cloud-native platform. • Microsoft .NET and Azure cloud-native platform • Provide technical leadership across Azure, AKS, Kubernetes, Helm, Azure DevOps CI/CD, infrastructure automation, observability, and production reliability. • Azure, AKS, Kubernetes, Helm, Azure DevOps CI/CD, infrastructure automation, observability, and production reliability • Drive repeatable and automated build, test, deployment, environment promotion, and rollback practices. • Ensure platform engineering supports scalability, resiliency, observability, security, and operational reliability. • scalability, resiliency, observability, security, and operational reliability • Advance Site Reliability Engineering practices, including service health measurement, incident management, operational readiness, and continuous reliability improvement. • Site Reliability Engineering practices • Ensure infrastructure and deployment practices meet the security, compliance, and uptime expectations of regulated financial institutions. • security, compliance, and uptime expectations of regulated financial institutions • AI-Driven Engineering Culture • Champion AI-assisted coding and testing adoption across your teams in partnership with the VP of Engineering. • AI-assisted coding and testing adoption • Drive measurable improvements in engineering productivity and quality while maintaining appropriate review, security, and quality controls.
Benefits
• Stock options at a well-funded startup • We cover 100% of medical, dental, and vision premiums for individuals on our base plan, with significant contributions toward all other plan options (USA). • We cover 100% of extended medical, dental, and vision premiums for you and your family under our single, comprehensive plan (Canada). • Retirement plan with 4% company matching • 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing • 3-5 weeks PTO depending on tenure • End of year shutdown • Performance-based bonuses • Remote first culture • ⚖️ Equal Employment Opportunities at Bankjoy
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