Parloa - Senior Partnerships Manager Switzerland & Eastern Europe (f/m/d)*
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Requirements
• 8+ years of experience in partner management, channel sales, or strategic alliances within the SaaS, Contact Center, or AI sectors. • A proven track record of entering new markets and the ability to scale partnership programs from the ground up. • proven track record • A deep, pre-existing network of partners and enterprise decision-makers within the Swiss market and/or Eastern Europe. • deep, pre-existing network • Swiss market and/or Eastern Europe • Outstanding communication and relationship-building skills, particularly when engaging with C-level executives and senior stakeholders. • C-level executives • Professionally fluent in German and English, with Turkish language skills being a significant strategic asset. • German and English • Turkish • Based in Southern Germany, with a strong preference for Munich, to ensure proximity to our DACH operations and the Swiss territory (nice to have). • Our Recruiting Process: • Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser • Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. • Parloa is an e-verify employer in the USA. Please click here to learn more. • We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. • We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Responsibilities
• Proactively identify, recruit, and grow leading Service Partners in Switzerland and Eastern Europe, leveraging your existing network to accelerate our market entry. • Develop joint business plans with partners that align goals and strategies, executing impactful co-selling, referrals, and implementation initiatives. • Lead collaborative marketing and sales efforts alongside partners, bringing innovative AI solutions to market with confidence. • Conduct regular check-ins and quarterly business reviews with partners, ensuring goals are met and growth is accelerated. • Partner with cross-functional teams (sales, marketing, product) to ensure seamless communication and strong alignment on goals.
Benefits
• Trailblazing Opportunity: Take the lead in building Parloa’s partner ecosystem in Switzerland and Eastern Europe for a leading Agentic AI company, playing a pivotal role in our expansion and market growth • Trailblazing Opportunity: • Switzerland and Eastern Europe • Flexible Work Environment: Enjoy a hybrid work model that offers the freedom to work remotely, with opportunities to collaborate in person. • Flexible Work Environment: • Attractive Compensation Package: Competitive salary, equity options, and a performance-based bonus structure that rewards your contributions. • equity options • Professional Growth: Dedicated budget for training, conferences, and professional development to support your career progression. • Professional Growth: • Work-Life Balance: Benefit from flexible working hours, 28 days of vacation, and the opportunity to work from anywhere (workation). • Work-Life Balance: • 28 days of vacation • Supportive Team Culture: Join a dynamic, diverse, and inclusive team with flat hierarchies. Enjoy regular social events, a collaborative work environment, and office perks. • Supportive Team Culture: • Your recruiting process at Parloa: • Recruiter video call → Meet your manager → Challenge Task → Bar Raiser → Meet the team • Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. • When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $350 million Series D investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey. • Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. • Parloa is an e-verify employer in the USA. Please click here to learn more. • We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. • We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
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