Ocrolus Inc. - Director of Product - Platform
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Requirements
• Own the developer-facing surface area of Ocrolus: APIs, documentation, webhooks, and integration patterns • Define the platform contract that internal teams and external customers build against • Drive improvements in API reliability, latency, and developer ergonomics • Cross-BU Collaboration & Stakeholder Management • Navigate competing priorities across SMB and Mortgage product teams, acting as the connective tissue between vertical needs and horizontal capabilities • Partner closely with operations teams to ensure platform capabilities effectively handle edge cases and real-world variability in document workflows • Partner with engineering leadership to align on technical architecture, capacity allocation, and build-vs-buy decisions • Communicate platform strategy and tradeoffs clearly to executive leadership • Execution & Team Building • Lead a team of platform product managers • Define and drive accuracy-first quality frameworks specific to document intelligence, including measurement and continuous improvement • Ship iteratively with a bias toward learning, not perfection • Roll up your sleeves. Prototype with code, vibe code solutions, build quick proofs-of-concept. We value PMs who do, not just spec • Define platform metrics, SLAs, and health indicators that create accountability • 8-14 years of experience in product management, with at least 3 years owning platform, infrastructure, or developer-facing products • Technical/engineering background (CS, engineering degree, or equivalent hands-on experience). You can read architecture diagrams, reason about system design, and hold your own with senior engineers • Deep AI fluency and intellectual curiosity. You follow what's happening in AI/ML because you're genuinely interested, not because the job requires it. You have opinions about model architectures, tooling, and where the space is headed • Demonstrated experience building and scaling AI/ML-powered products or platforms in production environments • Hands-on builder mentality. You've prototyped solutions, written code (or vibe coded) to test ideas, and don't wait for engineering to validate every hypothesis • Track record of working at growth-stage companies (Series B-D, $20M-$200M ARR) where you had to build systems, not just manage them • Strong cross-functional leadership: you've navigated competing stakeholder priorities and made tradeoff decisions that stuck • Experience managing or mentoring other product managers • Experience in fintech, lending, document processing, or financial data infrastructure • Prior experience with document intelligence, OCR, or unstructured data extraction at scale • Familiarity with ML model lifecycle management: training, evaluation, deployment, monitoring • Experience building API platforms or developer tools used by external customers • Background in fraud detection, identity verification, or underwriting automation • Contributions to open-source projects, published technical writing, or side projects that demonstrate genuine builder instincts • Life at Ocrolus • Life at Ocrolus • We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact. • Our culture is grounded in four core values: Empathy – Understand and serve with compassion Curiosity – Explore new ideas and question the status quo Humility – Listen, be grounded, and remain open-minded Ownership – Love what you do, work hard, and deliver excellence • Our culture is grounded in four core values: • Empathy – • Curiosity – • Humility – • Ownership – • We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic. • We look forward to building the future of lending together.
Responsibilities
• Platform Strategy & Roadmap • Own the product vision and roadmap for Ocrolus's platform layer: document intelligence/extraction infrastructure, API/developer platform, and model orchestration • Define platform abstractions and capabilities that serve both SMB and Mortgage business units without creating one-off solutions • Make crisp prioritization decisions across competing BU needs, balancing near-term delivery with long-term platform scalability • AI/ML, Automation & Agentic Services • Own end-to-end human-in-the-loop learning systems, including task design, feedback loops, and data generation to continuously improve model performance • Partner with the Automation and ML teams to advance document accuracy, classification models, and extraction pipelines • Drive the product strategy for model orchestration, including how we evaluate, deploy, and monitor AI/ML models in production • Be a thought partner to our vertical teams (SMB and Mortgage) on developing and executing agentic services. Help identify where AI agents can automate workflows, replace manual steps, and create step-function improvements in our products • Translate emerging AI capabilities (LLMs, vision models, foundation models, agentic architectures) into practical platform features that create defensible competitive advantage • Stay deeply curious about what's happening in AI/ML. Read papers, break things, form opinions. We need someone genuinely excited by the technology, not managing it from a distance
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