arcadia - Project Delivery Manager, Life Sciences
Requirements
• Completion of a postsecondary degree, certificate, apprenticeship, or comparable structured educational program. • Five or more years of practical experience managing healthcare data, technology, analytics, implementation, or similarly complex cross-functional projects. • Demonstrated success managing multiple concurrent projects through complete and timely delivery. • Experience coordinating technical and nontechnical contributors without direct reporting authority. • Hands-on experience with Jira and Confluence for planning, documentation, action tracking, and status reporting. • Practical judgment and a straightforward working style focused on completing the work rather than adding process for its own sake. • Strong organizational skills, attention to detail, and disciplined follow-through across multiple projects and competing priorities. • Ability to create clarity, alignment, and accountability across teams without relying on formal authority. • Clear written and verbal communication, including concise status reporting and appropriate escalation of risks and issues. • Strong facilitation skills and the confidence to guide discussions toward decisions, owners, and next steps. • Comfort working through ambiguity while maintaining momentum and identifying where leadership decisions are required. • A collaborative approach and sound interpersonal judgment when working with internal teams, customers, and channel partners. • ## Would Love For You To Have • Experience managing projects involving healthcare claims, EHR, clinical, or other real-world data. • Experience working for a healthcare data vendor, healthcare technology company, analytics organization, or life sciences company. • Familiarity with projects involving patient cohort identification, provider alerting and actioning, dashboards, patient engagement, or outcomes reporting. • Experience coordinating data-pipeline, analytics, or software-development work through testing and implementation readiness. • Familiarity with Snowflake, AWS, SQL, or modern data-platform concepts sufficient to follow technical discussions; hands-on coding is not required. • Project-management or Agile training or certification. Practical experience and judgment are more important than a specific certification. • ## What You'll Get • A central role in helping Arcadia's Life Sciences team deliver complex data and technology projects with greater clarity and predictability. • Direct exposure to Life Sciences leadership team, analytics and engineering teams. • Opportunities to work on programs that connect real-world data, provider workflows, and life sciences research and engagement. • A flexible, fully remote work environment with the autonomy to establish practical ways of working.
Responsibilities
• Project Planning and Execution • Manage multiple Life Sciences solutioning projects from finalized sales agreement through implementation and turnover, with complete and on-time project delivery. • Organize and coordinate project activities across the Life Sciences team and supporting functions, maintaining clear ownership, prioritization, alignment, and progress across contributors. • Establish a dependable meeting and reporting cadence appropriate to each project's complexity and customer commitments. • Monitor progress, identify obstacles early, secure accountable owners, and escalate risks or unresolved decisions when necessary. • Requirements and Stakeholder Coordination • Facilitate requirements discussions and document agreed business and technical documentation, acceptance criteria, assumptions, and decisions. • Facilitate customer and channel-partner discussions related to in-flight solutioning projects, ensuring requirements, decisions, action items, and next steps are clearly documented and communicated. • Prepare concise status reporting for internal leaders and, when appropriate, customers and channel partners. • Maintain project documentation in Jira and Confluence so current plans, decisions, and ownership are accessible to the people doing the work. • Implementation Readiness and Operations Turnover • Ensure all project workstreams, including requirements, analysis, technical development, testing, documentation, and implementation readiness, are appropriately planned, prioritized, and completed on time. • Coordinate readiness reviews and confirm that agreed QA/QC activities, acceptance criteria, dependencies, and outstanding issues are understood before implementation. • Coordinate the transition of completed projects to Delivery & Operations, ensuring required runbooks, known issues, outstanding items, and ownership are clearly documented. • Facilitate project retrospectives and turn recurring lessons into practical improvements for future projects. • Feasibility Support • Support coordination of the Life Sciences feasibility queue, facilitating prioritization of new Sales demand against existing activities and commitments across the Life Sciences team. • Maintain visibility into feasibility-request status, ownership, dependencies, and expected completion. • Tools and Working Environment • Project workflow and documentation: Jira and Confluence • Project management best practices: project plans, RACI models, milestone and dependency tracking, risk and issue management, decision records, action tracking, and status reporting • Data environment familiarity: healthcare data schemas, claims and clinical data, data pipelines, QA/QC practices, and software development lifecycle concepts • Collaboration: remote, cross-functional teams supporting data products, analytics, software development, and customer delivery • General understanding of healthcare data structures, data pipelines, QA/QC, and software development lifecycle practices. Coding experience is not required.
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