Pano AI - Senior Technical Program Manager (Hardware Deployment)
Requirements
• 7+ years of experience in Technical Program Management, Operations, or a related role in a cross-functional, fast-paced environment • Proven ability to manage complex, hardware/software integrated programs from concept to deployment • Strong technical fluency to effectively partner with engineering teams and diagnose system-level issues • Experience working cross-functionally with operations, sales, and customer-facing teams • Excellent communication skills with the ability to present clearly to both executive leadership and external customers • Strong problem-solving skills with a proactive, ownership-driven mindset • Experience building and improving processes, including leveraging tools to automate workflows • Willingness to travel up to 10% and engage in hands-on work when needed to ensure program success • Final compensation for full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, full-time roles are eligible for stock options. Our benefits package also includes comprehensive medical, dental, and vision coverage, a matching 401(k) plan, and flexible paid time off.
Responsibilities
• Own the full lifecycle of camera deployment programs, from initial planning through installation and go-live • Develop and manage detailed program schedules, proactively identifying risks and driving mitigation strategies • Partner cross-functionally with Site Acquisition, Site Development, Field Operations, Sales, and Customer Success teams to ensure successful execution • Engage directly with customers to align on requirements, communicate progress, and ensure satisfaction • Define and optimize station coverage plans based on customer needs, geographic constraints, and operational considerations • Collaborate with hardware and software teams to troubleshoot issues, identify root causes, and drive solutions • Build and maintain clear reporting for internal stakeholders (including executives) and external customers, ensuring transparency and accountability • Identify opportunities to streamline and automate workflows using tools and systems to improve operational efficiency • Roll up your sleeves when needed to support on-the-ground execution and unblock critical path issues
Benefits
• $175K – $200K • Offers Equity • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Is there anything else you’d like us or the hiring team to know about you? • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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