Truemed - Tech Lead / Manager

United States2w ago

In Office Staff NA Fintech Payments Tech Lead Team Management Prospecting E-commerce Square Stripe

Requirements

• This is not a hands-off, purely-process management role. You'll set direction and grow the team, but you'll also need to go deep — on our existing data model, on how payment gateways behave across the industry, and on the specifics of getting a given merchant integrated cleanly. The strongest candidate is someone who has been an excellent IC or tech lead in payments or integrations and wants to lead a team without leaving the technical and customer-facing work behind. • Experience managing a software engineering team, and a track record as a senior IC / tech lead in payments or integrations who is ready to step into management. • Strong technical depth in backend systems, APIs, and data modeling — enough to lead design discussions and earn the team's trust on the hard problems. • Hands-on familiarity with payments and/or e-commerce integration work: payment gateways, checkout flows, and the realities of integrating with third-party platforms. • Comfort being customer-facing — you can hold a technical integration conversation with a merchant or sit on a sales call and represent engineering well. • The judgment to balance speed, reliability, and compliance in a domain where all three matter. • Experience at a payments company such as Affirm, Square, Stripe, or Braintree — or a comparable fintech / payments environment. • Direct familiarity with the platforms and gateways in our world: Shopify Payments and the Shopify payment gateway model, BigCommerce, and similar. • Exposure to regulated or compliance-heavy payment flows. • Experience scaling an integrations or partner-engineering team.

Responsibilities

• Lead the team. Manage, mentor, and grow the engineers on Merchants & Integrations — hiring, career development, performance, and day-to-day direction. • Lead the team. • Own the integration surface. Be accountable for the reliability, quality, and roadmap of our merchant-facing APIs, payment app, and platform integrations. • Own the integration surface. • Stay technical. Maintain real working context on the data model and payment flows. Review design and architecture decisions, unblock the team on hard problems, and weigh in with credibility — not just process. • Stay technical. • Be customer-facing when it counts. Join sales calls and integration calls. Translate between what a merchant needs and what's technically feasible, scope integrations, and represent engineering to partners and prospects. • Be customer-facing when it counts. • Partner cross-functionally. Work closely with Sales, Partnerships, Product, and the rest of Engineering to make sure the integration experience is fast, compliant, and a genuine differentiator. • Partner cross-functionally. • Raise the bar on delivery. Improve how the team plans, ships, and supports its work, with an eye toward the "live in days" speed that sets Truemed apart." • Raise the bar on delivery.