Serve Robotics - IT Identity and Access Management (IAM) Engineer
Requirements
• Required Experience, Qualifications, and Skills • Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience) • 3–7+ years of experience in IAM or related security roles • Demonstrated experience designing and administering enterprise IAM solutions, focused on Okta • Experience supporting cross-functional teams spanning IT, Security, HR, and business units • Familiarity with cloud platforms, including GCP, AWS, or Azure • Okta, Google Auth, Jumpcloud, Auth0 • Identity governance and administration (IGA) • Privileged Access Management (PAM) • Familiarity with cloud platforms (GCP, AWS, Azure) • Strong analytical and troubleshooting skills • Understanding of cybersecurity principles • Ability to work cross-functionally with IT, Security, HR, and business teams • Strong documentation and communication skills • Preferred Experience, Qualifications, and Skills • Certified Identity and Access Manager (CIAM)
Responsibilities
• Design, deploy, and maintain IAM solutions (e.g., Okta, etc.) • Implement Single Sign-On (SSO), Multi-Factor Authentication (MFA), and federation services • Integrate applications with identity providers using SAML, OAuth, OpenID Connect • Manage user lifecycle processes (joiner, mover, leaver) • Automate provisioning and deprovisioning workflows • Maintain role-based access control (RBAC) models • Conduct regular access reviews and certifications • Enforce least-privilege access principles • Support compliance initiatives (SOX, etc.) • Monitor and respond to identity-related security incidents • Maintain audit logs and documentation • Troubleshoot authentication and authorization issues • Provide Tier 2/3 support for IAM-related incidents • Develop and maintain IAM policies, standards, and procedures • Develop scripts and automation using Okta Workflows, PowerShell, Python, or similar languages to automate IAM workflows • Work with APIs for system integrations • Improve IAM operational efficiency through automation
Benefits
• $140K – $160K • Offers Equity • The salary range listed in this posting is representative of the range of levels being considered for this position. Total compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. • or drag and drop here • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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