Airtable - Senior Partner Solutions Architect
Requirements
• 5+ years of solution engineering, solutions architecture, or technical consulting experience supporting Enterprise SaaS platforms • 3+ years of proven experience designing and implementing complex Airtable deployments that span use cases • 1+ years of experience working with partner ecosystems or systems integrators • Must be Airtable Builder, Admin and AI certified • AI fluency: Demonstrated understanding of AI/ML concepts, experience with generative AI tools (LLMs, AI assistants), and ability to articulate how AI can enhance business workflows and data solutions • Strong understanding of business workflows and proficiency with process mapping and documentation tools (LucidChart, Visio, Miro, etc.) • Experience creating technical documentation, enablement materials, and training content for diverse audiences • Experience balancing partner needs, customer requirements, and business priorities • Comfortable influencing stakeholders (both internal and external) and managing competing demands • Experience as a collaborative team player who thrives working across cross-functional teams (Sales, Product, Engineering, Marketing, Partner Management) • Comfortable with ambiguity, enjoys building processes and programs from the ground up • Passionate about solving customer problems and delivering exceptional experiences
Responsibilities
• Solution Architecture & Design • Collaborate with Engagement Managers, Partner Success Managers and partner teams to validate scope and design for complex solutions • Advise customers and partners on data governance models, API architecture, security frameworks, and enterprise deployment best practices • Develop solution architecture designs, technical specifications, and implementation roadmaps that support Airtable’s partner ecosystem • Create compelling technical narratives and demonstrations that showcase the power of Airtable + Partner solutions • Customer & Partner Collaboration • Act as the technical advisor on strategic partner-led engagements with Enterprise clients • Support partners as needed in conducting deep discovery sessions to understand clients' technical environments, business requirements, and integration needs • Partner with Professional Services to ensure consistency in best practices across all delivery teams • Provide ongoing technical guidance and troubleshooting support for Partners throughout the implementation lifecycle • Gather and synthesize partner and customer feedback to inform product roadmap, partnership strategy and partner enablement • Manage and mitigate technical escalations that arise within partner-delivered engagements • AI & Innovation Leadership • Champion the integration of AI capabilities within partner solutions, including agentic driven workflows • Ensure partners leverage Airtable's AI features to build innovative use cases that demonstrate cutting-edge capabilities • Advise partners on AI/ML best practices, responsible AI implementation, and emerging technologies that enhance the Airtable platform • Stay current with developments in generative AI, machine learning, and automation technologies relevant to the low-code/no-code space • Create thought leadership content showcasing Partner built AI-powered solutions built on Airtable • Partner Enablement & Technical Leadership • Serve as the technical subject matter expert on Airtable's platform for services and systems integration partners • Design and deliver technical training programs, workshops, and certifications that enable partners to architect and implement Enterprise-grade Airtable solution • Create technical enablement content including reference architectures, implementation guides, and build best practice documentation • Create standardized QA models and lead technical audits and reviews of partner-delivered solutions to ensure quality, performance, and adherence to Airtable standards • Support Partner Success Managers in qualifying additional delivery partnerships that expand Airtable's capabilities and reach • Program Development & Scale • Establish technical standards, templates, and frameworks that partners can leverage across multiple client engagements • Identify and surface trends, common patterns, and opportunities for productization based on partner and customer feedback • Collaborate with Product, Engineering, and GTM teams to influence platform capabilities that support partner success • Contribute to the growth and maturation of our Partner Solutions Architecture practice as we scale
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