checkout.com - Associate, Deal Analyst

• How you’ll make an impact • Support and adapt the execution of new processes with a focus on pace and customer experience • Provide proactive support and guidance to the sales team and our merchants to complete the onboarding process. • Be a creative problem solver who finds a way to meet clients’ needs while adhering to Checkout.com http://Checkout.com’s policies. • Respond to inbound requests from the Sales team regarding onboarding or reviewing existing clients’ profiles. • Ensure processes which mean we have accurate and up-to-date documentation related to deal structures and contracts. • Create and review customer agreements/contracts • Build and maintain positive relationships with internal stakeholders, especially sales, Customer Onboarding, and Legal teams. • Manage multiple internal stakeholders while delivering exceptional service • Support with the onboarding of new colleagues • Based on the above, create impact through projects improving these processes • Very detailed oriented • Comfort with AI • Fluent English • Excellent customer service, customer-facing, and problem-solving skills • Self-starter who can work independently with minimal supervision • Fast learner and motivated by new challenges • Humble and hungry to learn • Able to work under pressure, multi-task, and consistently meet tight deadlines • Superb communication skills, ability to interact with multidisciplinary senior stakeholders • Familiarity with the payment processing industry and regulations is a plus • It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. • Life at Checkout.com http://Checkout.com • We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. • Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. • For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/