vertice - AI Solutions Architect - Post-Sales
Requirements
• 6+ years of experience in Solutions Architecture, Technical Consulting, or Implementation within SaaS or enterprise software. • Strong hands-on experience with REST APIs, including reading documentation, building payloads, and handling authentication flows. • Proven ability to design, configure, and deploy API-based integration workflows between enterprise systems. • Skilled in data formats (JSON, XML, CSV) and comfortable using API tools (Postman, Swagger, cURL). • Excellent project management, communication, and stakeholder management skills. • A proactive problem solver who enjoys owning technical challenges and making customers successful. • Experience with procurement, finance, or IT tools like NetSuite, Coupa, Ironclad, Workday, OneTrust, or SAP Ariba. • Experience with workflow automation or iPaaS tools such as Workato, n8n, MuleSoft, or Zapier. • Basic scripting ability (Python, JavaScript) for light data manipulation or workflow automation. • Experience designing scalable integration frameworks in high-growth SaaS environments. • Final things to note • Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job. Any personal data you provide will be processed in accordance with Vertice's privacy policy and applicable data protection law. • We use AI-assisted tools to help us review and assess applications more efficiently. These tools support our Talent team but do not make hiring decisions autonomously. You have the right to contest any AI-assisted decision, and exercise your data subject rights by contacting us; please follow the instructions in our privacy policy. • We like to deal directly with our candidates so no agencies please! • If you aren’t sure this job applies to you, feel free to send your CV to [email protected], and we’ll be happy to take a look and see if you could be a good fit anywhere else in our business!
Responsibilities
• As a Solutions Architect at Vertice, you’ll play a pivotal role in designing and implementing solutions across the Vertice platform — with a strong focus on Intelligent Workflows (IW). You’ll work hands-on with customers to design architectures, build integrations, and configure workflows that drive automation and efficiency across procurement, finance, and vendor management.This is a customer-facing, technically hands-on role for someone who enjoys solving complex integration challenges and translating business needs into scalable technical solutions. You’ll collaborate closely with customers, Customer Success, Product, and Engineering teams to ensure smooth and impactful deployments. • Lead onboarding and solution design for new customers, focusing on procurement and workflow automation use cases. • Own the end-to-end technical implementation across Vertice products — including configuration, integration, and testing. • Design and implement API-based integrations between Vertice and customer systems (ERP, CLM, ITSM, TPRM, etc.). • Read and interpret API documentation to define data flows, mappings, and authentication methods (OAuth2, API keys, SSO). • Be hands-on in building, testing, and deploying integrations using tools like Postman, Workato, n8n, or similar. • Work with Product and Engineering to validate feasibility, debug integration issues, and shape roadmap priorities. • Conduct customer workshops, training, and enablement sessions to ensure strong adoption. • Manage multiple implementation projects in parallel, maintaining high quality and clear communication. • Act as the primary technical contact for configuration, customization, and integration-related queries. • Provide feedback to internal teams to improve deployment frameworks and overall customer experience.
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