focus - Technical Product Manager (Cloud)
Requirements
• 4-year degree in Information Technology, Computer Science, or equivalent • 5+ years of experience in technical product management, software engineering, or a closely related technical role • Prior experience working as an engineer, or working on infrastructure or cloud environments and projects (for example, test automation, QA engineering, or DevOps) • Experience on government modernization projects • Hands-on cloud experience, AWS preferred (Azure also welcome) • Working knowledge of CI/CD, automated testing, APIs, and infrastructure-as-code, enough to clarify edge cases and challenge estimates • Strong skills in MVP definition, roadmap creation, and cross-functional delivery using agile methodologies • Exceptional executive communication, with the ability to synthesize technical details into clear, scannable updates for leadership • Data-driven decision-making; comfortable establishing metrics strategies and analytics frameworks • Experience with the Department of Education / FSA or other high-volume public services • Familiarity with government security requirements (FedRAMP, NIST 800-53, ATO processes, Section 508) and Public Trust environments • Experience with AWS GovCloud, Terraform, Playwright or similar test frameworks, and observability tooling such as DataDog • Experience managing dependencies across multiple vendor teams • Comfort with SQL or Python for your own analysis • Legal authorization to work in the United States • Work authorization that doesn't require visa sponsorship, now or in the future • Ability to meet any other requirements for government contracts for which candidates are hired • May be subject to a government background check or security clearance, depending on the contract
Responsibilities
• PRODUCT STRATEGY & ROADMAP • Define and maintain a clear product roadmap aligned to FSA's mission, milestones, and contract objectives using the Focus Delivery Framework • Apply structured prioritization frameworks to balance user needs, compliance requirements, and technical feasibility • Turn vendor team pain points, release data, and stakeholder goals into epics, user stories, and clear acceptance criteria • Define success measures for test coverage, release velocity, defect escape rate, and pipeline reliability • CLOUD & TECHNICAL DELIVERY • Partner with engineering leads on AWS architecture, CI/CD pipelines, test automation strategy, APIs, and infrastructure-as-code, and make informed tradeoffs without prescribing implementation • Own the backlog for developer self-service tools (test data generation, pipeline status, environment readiness) used by vendor teams and government stakeholders • Collaborate with the Technical Lead on DevSecOps and ATO readiness activities so security and compliance are planned in from the start • Coordinate technical dependencies across engineering, external vendors, and FSA platform owners • AGILE DELIVERY & STAKEHOLDER MANAGEMENT • Facilitate sprint planning, backlog refinement, and retrospectives to keep cross-functional teams aligned and unblocked • Partner with FSA product owners to balance competing priorities across a multi-vendor federal ecosystem • Build alignment across program, policy, and technology partners without formal authority • Run demos and sprint reviews that keep stakeholders informed and promote continuous learning • METRICS STRATEGY & DOCUMENTATION • Establish a metrics strategy including leading indicators, counterweight metrics, and performance dashboards • Create a single source of truth linking technical specifications, user requirements, and decisions • Prepare Monthly Project Status Reports and represent delivery health to FSA leadership
Benefits
• We're open to hiring this role as either a W-2 employee or a 1099 contractor. The salary range for this role is $135,000–$175,000. • Remote. All team members must be based in the continental U.S. Some projects may require occasional travel, approximately 1–2 times per year. • We're a growing team of engineers, designers, and product leaders who believe government services can be modern, human-centered, and delightful to use. We value autonomy, transparency, and curiosity — and we're looking for people who want to build products that matter.
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