lendbuzz - Product Manager (Payments)
Requirements
• 5+ years of product management experience and/or working with technical teams (excellent design/prototyping skills a plus) • Strong project and stakeholder management skills across projects of varying size and scope; high attention to detail - nuance matters • Knowledge of banking integration and payment processing including ACH, NACHA processing, and various payment channels, with experience maintaining and introducing new payment methods • Experience designing and delivering product integrations, including reading, consuming, and working with APIs • Deep interest in product development, data science, and the intersection of software and finance; hands-on experience with payments platforms, processors, or financial infrastructure strongly preferred • Familiarity with payment lifecycles, reconciliation processes, dispute management, and transaction monitoring • Ability to work effectively across functional groups with an adaptive, empathetic, and influential style • Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds. • Compassion is a strength. We care about our customers and look to build long-term relationships with them. • Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible. • Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions. • Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity. • If you believe these things too then we would love to hear from you! • Background Checks
Responsibilities
• Partner closely with engineering and cross-functional stakeholders to drive the creation, planning, prototyping, and delivery of high-impact products and features aligned to key business and product metrics • Own end-to-end payment experiences: From authorization, capture, settlement, and refunds, to reconciliation • Define complex problems, develop insights across multiple customer segments, and translate findings into scalable product solutions • Analyze quantitative and qualitative data to shape the product roadmap, make tradeoffs, and drive alignment across teams and senior leadership • Clearly communicate product vision, priorities, project status, and post-launch performance to a broad business audience; serve as a point of leadership within the product organization • Lead integrations with payment processors, gateways, banks, and third-party financial partners (e.g., ACH, card networks, real-time payments) • Define and optimize payment KPIs such as authorization rates, payment success rates, cost per transaction, fraud loss, dispute rates, and time-to-settlement • A Note on Recruiting Outreach • We’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @lendbuzzcareers.com). Please note that all legitimate emails from our team come from @lendbuzz.com. We will never ask for sensitive information or conduct interviews via messaging apps.
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