LeafLink - Product Manager
Requirements
• 4+ years of Product Management experience in Software, SaaS, marketplace, fintech, or B2B technology environments • Customer-centric mindset with a proven track record of shipping customer-facing products from concept to scale • Strong skills in stakeholder management, customer journey mapping, and translating customer insights into actionable product requirements and continuous improvement • Experience collaborating with Design, Engineering, GTM and Operations teams • Excellent communication • Ability to navigate ambiguity and drive clarity across teams • Experience using data to inform decision-making and prioritization • Experience with marketplaces, commerce platforms, payments, or logistics products • Experience in high-growth startups or scale-up environments • Familiarity with enterprise software and complex operational workflows • Experience in regulated industries • Knowledge of cannabis industry operations and supply chain dynamics
Responsibilities
• Product Strategy & Vision • Define product strategy and roadmap across multiple related products of the marketplace and financial services platform • Solve customer pain points and opportunities through research, analytics, and market insights • Convert business objectives into clear product goals, priorities and measurable outcomes • Prioritize initiatives based on customer value and business impact • Product Discovery & Execution • Lead product discovery efforts to validate customer problems and potential solutions • Create and maintain product requirements, user stories, and acceptance criteria • Make trade-offs balancing customer needs, internal constraints and business objectives • Collaborate closely with Design, Engineering throughout the product lifecycle • Communicate technology roadmap and priorities and ensure alignment across cross-functional stakeholders • Customer & Market Understanding • Build deep understanding of the needs of brands, retailers, and other stakeholders in the cannabis supply chain • Collaborate with GTM teams to conduct customer interviews and usability sessions • Analyze product usage, adoption, and performance metrics and work with operations teams to improve execution and efficiency • Monitor industry trends and competitive landscape to identify opportunities for innovation • Ensure successful product launches and adoption across customer segments • Product Optimization • Define and manage comprehensive product roadmaps, ensuring alignment with business priorities and technical feasibility • Define success metrics and measure product outcomes • Influence enterprise-level decisions using customer data insights to improve customer experiences and business performance • Establish data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis • Drive continuous improvement through experimentation and iteration
Benefits
• Flexible PTO - you’re going to be working hard so enjoy time off with no cap! • Flexible PTO • A robust stock option plan to give our employees a direct stake in LeafLink’s success • stock option plan • 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community • 5 Days of Volunteer Time Off (VTO) • Competitive compensation and 401k • Comprehensive health coverage (medical, dental, vision) • health • coverage • Commuter Benefits through our Flexible Spending Account • LeafLink’s employee-centric culture has earned us a coveted spot on BuiltInNYC’s Best Places to Work for in 2021 list. Learn more about LeafLink’s history and the path to our First Billion in Wholesale Cannabis Orders here. • $100,000—$125,000 USD
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