Relay Technologies - Programme Manager - Network
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Requirements
• Aim with Precision: You define problems clearly and measure your impact meticulously. • Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. • 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. • All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. • People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. • Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we. • If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect. • Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Responsibilities
• Coordinate the delivery programme for the Network squad: roadmap tracking, sprint management, cross-squad coordination, and dependency management across a 10-person team • Manage dependencies with five consuming squads (Sortation, Middle Mile, Last Mile, Routing, Commercial) and Finance, ensuring that what Network delivers matches what those teams need and when they need it • Run the squad's delivery cadence: cycle planning, triage, standups, retros, and cross-functional syncs • Track commitments and surface risks early - identifying which initiatives are on track, which are slipping, and what needs to change • Remove blockers that sit outside the squad: engineering dependencies, data access, stakeholder alignment, prioritisation conflicts with other squads • Coordinate the work of four embedded analysts in other squads (Routing, Sortation, Middle Mile, and one TBC), ensuring alignment with Network's priorities • Keep stakeholders informed with regular updates on what's shipped, what's in progress, and what's changed • Support the squad lead by taking on operational coordination, freeing them to focus on technical direction, model quality, and strategic relationships • You have at least 5 years of experience in programme management, delivery management, or a similar coordination role, ideally in a technical or data-heavy environment. You have experience managing multiple workstreams. • You have experience working in technical environments even if you're not a data scientist yourself. You can follow a conversation about model accuracy, forecast horizons, and pipeline reliability enough to know when something is blocked, behind, or being under-scoped. The squad will help you build domain knowledge as you ramp up. • You have experience tracking commitments and following up when things stall. You bring structure to how teams track and deliver their work. • You have experience coordinating across teams without direct authority - helping squads understand what's expected and when. • You have experience communicating with stakeholders at different levels - giving a squad lead a quick update on a dependency, giving senior leadership a picture of the programme's health, and giving a Data Scientist an answer on when their work will be prioritised. • You have experience managing dependencies and how work connects across teams. You plan for how one squad's timeline affects another's. • Experience in logistics, data platforms, or forecasting environments is a plus, but what matters more is the ability to learn a complex technical domain quickly and manage a programme within it effectively.
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