Cadence Solutions - Provider Relations Manager
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Requirements
• 3+ years of experience in project leadership, account management, or healthcare customer service (pharmacy, managed care, or clinical support environments preferred). • Bachelor’s degree in healthcare, business, or communications required. • A self-starter mindset with a strong sense of ownership, you take initiative, solve problems end-to-end, and thrive in environments founded on trust, autonomy, and direct feedback. • Proven ability to adapt quickly, learn on the fly, and navigate ambiguity with curiosity and confidence. • A track record of exceeding performance expectations in fast-paced, goal-driven environments. • Comfort working independently in a high-travel, field-based role - national weekly travel to provider sites is expected and essential. • Excellent communication, presentation, and relationship-building skills with both clinical and administrative audiences. • Strong strategic, analytical, and critical thinking abilities: you're metrics-driven and use data to drive behavior change and influence outcomes. • Proficiency with Google Workspace and web-based collaboration tools. • Must reside within commutable range of a major airport. • Clinical training or background. • Knowledge of Medicare and/ or value based care programs. • WHAT SUCCESS LOOKS LIKE: • You’re a proactive problem-solver, not a passive executor • You take ownership of results and escalate only after you've exhausted your own solutions • You’re responsive, driven, and deeply accountable to your providers and team • You embody Cadence’s culture of high standards, speed, and mission alignment
Responsibilities
• Successfully deploy Cadence solution at a local level with providers and staff so that solution fits seamlessly with their workflows and results in high clinician and patient adoption and retention. • Establish trusted relationships with new and existing providers and staff and identify new opportunities to deliver care to patients with other health conditions. • Partner with internal Product and Care Delivery teams to ensure Cadence is learning from our providers and always improving our technology and services offerings. • Collaborate with Partnerships team to build repeatable processes and systems that enable Cadence to efficiently scale with existing and new system partners. • Partner with providers to inform, educate, and bring opportunities that will help their patients live a healthier lifestyle in relation to their chronic condition. • Monitor data, present reports, and encourage ongoing provider engagement through regularly scheduled touch bases and meetings. • Collaborate with Partnerships team to ensure providers are meeting expectations of health system partners and provide escalation when needed. • Take initiative to learn and understand complex workflows and clinical environments with minimal supervision, identifying problems and driving solutions autonomously.
Benefits
• Cadence is committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. • A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team. Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.
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