Oowlish Technology - Senior Site Reliability Engineer (SRE)
Requirements
• Proven experience operating production systems in high-availability environments. • Hands-on experience defining and managing SLOs, SLIs, and Error Budgets. • Experience leading production incident response and Incident Command. • Strong observability and monitoring experience. • Strong software engineering skills using Python, Go, or TypeScript. • Experience working with cloud platforms. • Strong written and verbal English communication skills. • Proven Site Reliability Engineering experience. • Service Level Indicators (SLIs) • Service Level Objectives (SLOs) • Experience leading Incident Command during major production incidents. • Experience conducting blameless postmortems and driving follow-up actions. • Experience designing, maintaining, and improving on-call programs. • Experience developing runbooks and escalation policies. • Strong observability experience, including: • Distributed Tracing • Experience tuning alerts to reduce operational noise. • Strong automation skills using Python, Go, or TypeScript. • Experience supporting mission-critical production systems. • Experience working in high-availability production environments. • Experience working in regulated industries (Healthcare, HIPAA, Financial Services, etc.). • Experience establishing or maturing an SRE practice. • Disaster recovery planning and execution. • Experience with PostgreSQL or SQL Server. • Experience supporting modern TypeScript-based applications.
Responsibilities
• Define, implement, and continuously improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets. • Develop and maintain observability strategies, including monitoring, logging, tracing, and alerting. • Own observability configuration, instrumentation, and alert optimization. • Lead Incident Command during production incidents and coordinate cross-functional response efforts. • Drive blameless postmortems and ensure corrective actions are completed. • Own and continuously improve the on-call program, including rotations, escalation policies, runbooks, and alert tuning. • Establish production readiness standards for new services. • Partner with engineering teams on capacity planning, scalability, and disaster recovery initiatives. • Automate operational processes and reliability improvements using software engineering best practices. • Continuously improve system reliability, availability, and operational efficiency.
Benefits
• Competitive compensation based on experience; • Career plans to allow for extensive growth in the company; • International Projects; • Oowlish English Program (Technical and Conversational); • Oowlish Fitness with Total Pass; • Games and Competitions; • You can also apply here: • Website: https://www.oowlish.com/work-with-us/ • LinkedIn: https://www.linkedin.com/company/oowlish/jobs/ • Instagram: https://www.instagram.com/oowlishtechnology/ • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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