assured - Senior Solutions Consultant
Requirements
• 🔢 Comfort with SQL, JSON, and APIs. You can read a payload, write a query, and reason through a relational data model. • 🔍 Sharp attention to detail. You notice the small discrepancy in a payload or a data table that others miss. • ✍️ Clear written communication. You can write a defect ticket or a doc update that a teammate can act on without follow up questions. • 💼 5 to 10 years of experience in a technical, analytical, or client facing role such as solutions engineering, technical account management, or implementation consulting, ideally at a SaaS company. • 🤖 Some exposure to AI or machine learning powered products, and comfort learning how AI features work well enough to explain them to a carrier. • 🚀 A proactive, low ego builder's mindset, with real motivation to grow and take on more. • 📋 P&C insurance or insurtech exposure is a plus but not required.
Responsibilities
• Run discovery and solution design for deployments and integration strategy, partnering with a Client Engagement Manager along the way. • Embed during critical phases, including initial deployment, major expansions, and FDT opportunities. • Own the technical narrative across your carrier accounts. • Write defect tickets that engineering can act on directly, with clear repro steps, sample payloads, and a description of expected versus observed behavior. • Review API payloads for mistranslations and data loss, and run smoke tests to confirm changes meet the carrier's requirements before they ship. • Maintain versioned workflow documentation and field level mapping specs as processes and integrations evolve. • Help monitor account health, including some SQL work against production data to track capture rates and flag anomalies before the carrier does. • Handle internal incident management across your carriers, raising critical information and knowledge up to the Client Engagement team. • Take on more ownership as you ramp up, picking up a growing slice of the technical relationship for one or more carrier accounts directly.
Benefits
• 🤑 Competitive Compensation: Competitive salary and equity packages for all employees • 🏥 Healthcare Plan: Platinum medical, dental, and vision • 🛡️ Free life insurance: Including long-term disability & short-term disability • 🏄 Unlimited PTO: Uncapped vacation days & paid holidays • 👶 Family Leave: Maternity & paternity • 📈 401(k) Contribution: Assured contributes 3% of your income, even if you don't contribute • 🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks • 👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses • 🤝 Team events & Offsites: We're remote, but we regularly get together • *We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @assured.claims http://assured.claims email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at [email protected] before sharing any personal information** • Our Commitment:
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