Gusto, Inc. - Staff Software Engineer, Benefits
Requirements
• Architect and evolve our customer-facing web platforms with a focus on scale, performance, and AI-driven personalization • Design, build, and maintain shared services to enable rapid iteration on product offerings • Implement and optimize key workflows for a best-in-class customer experience. • Write high-quality, well-tested code across the stack, leveraging AI-powered tools to accelerate development and improve reliability • Support, mentor, and up-level fellow engineers on the team, helping to establish best practices for AI-native design patterns. • Partner cross-functionally with Marketing, Sales, Operations and leadership to translate business needs into technical solutions that fit our needs now and in the future. • Contribute to the technical roadmap for your area of the Benefits Advisory platform, ensuring your work aligns with Gusto's AI-native strategy and team goals • 8+ years of experience building scalable full-stack web applications with expertise in both frontend (React, TypeScript) and backend (API development, data modeling) • Experience applying AI tools to accelerate full-stack development, improve code quality, and build intelligent user experiences. Familiar with AI-driven personalization patterns and willing to experiment with AI techniques to improve the benefits shopping experience • Deep experience building modern and accessible frontend applications with technologies such as React, TypeScript, and Next.js. • Deep experience with backend API development, data modeling and database design • Deep experience in CI/CD and observability. • Ability to act as a thought partner for both technical (Engineering, AI/Data) and business (Sales, Operations) teams. • A balance of pragmatic execution and long-term architectural thinking to build a scalable, intelligent platform. • Experience enabling productivity across large engineering organizations. • Hands-on experience designing or implementing product experiences incorporating ML/AI, such as AI-driven personalization engines, recommendation systems, or predictive intent models. • Experience with generative AI or LLMs, particularly in applications related to content personalization (for a CMS) or building intelligent customer-facing agents. • Familiarity with building in React and Ruby on Rails
Benefits
• Our cash compensation amount for this role is targeted at $225,000 - $275,000 for San Francisco, New York, and Seattle, $205,000- $255,000 in Los Angeles, $185,000 - $235,000 in Denver, and $200,000 - $250,000 CAD for Toronto, Canada. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. • Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. • 2-3 days • Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. • When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. • Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
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