higharc - Associate Implementation Lead
Requirements
• 3+ years of experience in homebuilding, architecture, construction, or a related technical field — or equivalent time in CAD/BIM production environments • Hands-on proficiency with industry-standard CAD/BIM software and experience on complex projects • A track record of delivering accurate, high-quality work on deadline in collaborative team environments • Strong written and verbal communication skills — comfortable working with both internal teams and customer contacts • An organized, proactive approach to your own workload with a habit of surfacing issues early • Genuine curiosity about homebuilding processes, option management, and plan documentation • A major plus if you also bring: • Direct experience with homebuilding workflows, production plans, or builder option configuration • Familiarity with construction documentation standards or residential architecture • WORKING AT HIGHARC • Higharc has been remote first since our founding in 2018. We offer flexible hours so you can do your best work without missing out on life. Higharc offers competitive salaries with significant equity, in a fast-growing, well-funded company. • Personal healthiness is an important value for us- we provide comprehensive medical, dental, and vision coverage, with flexible PTO, and meaningful maternity/paternity leave to all U.S based employees that are full-time. You'll also have access to other big-company benefits such like short and long-term disability plans and a 401K. Haven't worked remotely before? We provide a stipend to create the ideal home office.
Responsibilities
• This role is where platform expertise gets built. You'll own specific deliverables within active customer implementations — translating home plans, validating configurations, and producing documentation that meets the standard Higharc's builders depend on. You're not shadowing; you're contributing directly to projects that matter, with accountability for the accuracy and quality of your work product. • Day-to-day, you'll be one of the builder's main contacts for implementation questions, helping translate their existing documents and products into the settings and models the Higharc platform requires. You'll track task progress, flag gaps, and keep the Implementation Lead informed so project milestones stay on course. You'll also support triage and documentation of bugs and product gaps — surfacing issues early rather than letting them compound.
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