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Jobs(30,363)/Support Specialist Role(121)/multiplymii (53) - Clinical AI Support Specialist
multiplymii

multiplymii - Clinical AI Support Specialist

Remote - Philippines1w ago
RemoteMidAPACDigital HealthHealthcareSupport SpecialistDoctorClinical DocumentationDocumentationReportingGeminiClaudeCustomer Success

Requirements

• Minimum of 2 years of clinical or healthcare industry experience. • Registered Nurse (RN), Medical Doctor (MD), or any healthcare professional with strong clinical experience. • Strong understanding of medical terminology, clinical documentation, and healthcare workflows. • Excellent written and verbal English communication skills. • Exceptional attention to detail and ability to organize complex clinical information. • Comfortable learning new software and adapting to emerging technologies. • Strong analytical thinking and problem-solving skills. • Experience in one or more of the following areas is highly regarded: • Clinical documentation improvement • Healthcare BPO or healthcare operations • Utilization Review (UR) • Medical writing • SOP, process, or knowledge base development • Healthcare technology or digital health • AI tools such as ChatGPT, Claude, or Gemini • Prompt engineering or AI workflow design • Experience with AI is a plus, but not required. Comprehensive training will be provided.

Responsibilities

• Design and build customized AI-powered clinical documentation templates tailored to individual doctors' workflows and preferences. • Analyze consultation notes, referral letters, operative reports, and other clinical documents to understand documentation styles and clinical reasoning. • Configure and organize reusable template components within the company's AI platform to create efficient documentation workflows. • Collaborate with Customer Success Managers to deliver high-quality template solutions that enhance the customer experience. • Partner with Doctors-in-Residence and cross-functional teams to ensure templates reflect clinical best practices and maintain a high standard of quality. • Review, refine, and continuously improve templates based on customer feedback and evolving clinical requirements. • Learn and apply AI-enabled documentation workflows and contribute ideas that improve internal processes and product quality.

Benefits

• 100% Remote Work • 13th Month Pay • Healthcare (HMO) • Paid Service Incentive Leave (SIL) • Paid Philippines Holidays • Free Learning and Development Programs

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