real - Mortgage Support Specialist
Requirements
• Knowledge of mortgage loan processing and documentation • Strong attention to detail and accuracy • Excellent communication and interpersonal skills • Ability to multitask and meet deadlines in a fast-paced environment • Proficient in Microsoft Office and comfortable with tech tools • Strong organizational and problem-solving abilities • Adaptable and team-oriented • Hands-on experience with Go HighLevel administration or platform management is highly desirable. • Bachelor's degree or equivalent work experience in human resources, organizational development, or a related field. • Strong organizational and project management skills. • Strong communication and interpersonal skills to interact effectively with various stakeholders. • Ability to adapt to changing organizational needs and work in a fast-paced environment. • Attention to detail and accuracy in reviewing documents.. • Proficiency in using computer systems and software, including Microsoft Office Suite. • Ability to truly encompass our Company Core Values • Work Hard, Be Kind • Tech x Humanity • “We” are bigger than “me” • Real is proud to be an equal opportunity workplace employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Responsibilities
• Maintain clear and professional communication with internal teams, external partners, and stakeholders. • Address questions, concerns, or issues in a timely and efficient manner to ensure smooth workflow and collaboration. • Maintain accurate, well-organized, and up-to-date records for operational, compliance, and reporting purposes. • Ensure documentation standards meet regulatory and internal quality requirements. • Regularly assess and refine operational processes based on team feedback and evolving business needs. • Identify areas for efficiency improvement and recommend actionable solutions. • Loan Processing: Support post-closing activities, including audits and processing of mortgage files. • Create comprehensive loan submission packages for the Underwriting department, ensuring all necessary documents and information are included. • Review loan applications for completeness and accuracy, addressing any potential errors or omissions. • Assemble and organize loan documents, ensuring they are properly prepared for underwriting and processing. • Maintain strict adherence to deadlines required for loan applications. • Correct any errors or discrepancies in loan applications. • Support post-closing activities, including audits and processing of mortgage files. • Collect documentation from third-party vendors (HOI, title, VOE, payoff, etc.) • Review critical documents supplied by clients for completeness and accuracy prior to underwriting • Ensure mortgage disclosures are complete, signed, and correctly dated • Communicate with processors and underwriters regarding missing or incorrect documentation • Maintain strong attention to detail and organizational accuracy
Benefits
• Competitive salary and benefits package. • A collaborative, forward-thinking, and supportive remote work culture. • Opportunities for professional growth and career advancement within a rapidly expanding company.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT