synthesia - Customer Success Manager - Spanish + Italian Speaking

London, United Kingdom - Hybrid+ Equity6mo ago

In Office EMEA Insurance Mental Health Customer Success Manager Director of Customer Success Customer Success Notion Reporting

Requirements

• Focus on outcomes over Inputs and Plans • Make the journey fun • Default to simple • You can read more about this in this public Notion page - https://synthesia.notion.site/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2 • The good stuff... • In addition to being a part of a great team, working in a fun and innovative environment, we offer... • 📍 A hybrid setting where you can work from our London office in Soho. • 💸 A competitive salary + stock options in our fast-growing Series C start-up. • 🍼 Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay • 🌴 25 days of annual leave + public holidays in the country where you are based. • 🚲 Cycle to work scheme (London). • 🥳 Regular socials and company retreats + and regular tasty lunches! • 🏥 Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. • 👉 A generous referral scheme.

Responsibilities

• Report to Senior Director of Customer Success. • Focus on Spanish and Italian accounts in Europe. • Drive Synthesia’s future growth by building relationships with clients. • Educate clients on a new way to create video content using the platform. • Work closely with sales for cohesive user onboarding experience. • Engage in business-level and technical conversations at multiple levels of the organization, including C-suite executives.

Benefits

• Equity options mentioned as part of compensation package. • Paid Time Off (PTO) benefits included in the job posting. • Insurance coverage provided to employees is specified. • Remote work options explicitly stated as part of job flexibility.