ElasticElastic logo - HR Operations Specialist
Requirements
• Minimum 3 years of hands-on experience in HR Operations or HR Shared Services with exposure to a full employee lifecycle supporting EMEA countries. • Candidate Focus: A strong focus on the employee experience and customer service. • Process Management: Demonstrated experience in leading process improvement and creating Standard Operating Procedures. • Technical Skills: Experience with ServiceNow and Workday essential. • Communication: Excellent written and verbal communication and presentation skills, a second language is helpful. • Soft Skills: A problem-solver who can work independently in a fast-paced environment with a low ego, high integrity, and the ability to exercise confidentiality. • Additional Information - We Take Care of Our People: • As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. • We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. • Competitive pay based on the work you do here and not your previous salary • Health coverage for you and your family in many locations • Ability to craft your calendar with flexible locations and schedules for many roles • Generous number of vacation days each year • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service • Up to 40 hours each year to use toward volunteer projects you love • Embracing parenthood with a minimum of 16 weeks of parental leave
Responsibilities
• Impact & Ownership: You will be the operational backbone for our EMEA region, ensuring a seamless journey for every employee. • Lifecycle Excellence: Responsible for the excellent delivery of the operational HR life cycle within assigned countries, including joiners to leavers, parental leaves, transfers, benefits enrolments, and regional monthly payroll. • Operational Control: Run HR operational activities, including handling employee queries via our ServiceNow ticketing system. • Strategic Partnership: Work closely with our Recruitment Operations Team to guarantee a smooth transition from candidate to an Elastic employee. • Regional Connection: Build your presence and connections regionally to ensure the HR team remains aware of the most important people topics. • Process Improvement: Lead process improvement projects for the region, introducing standardisation and optimising existing SOPs and playbooks. • Data & Systems: Ensure that our HR systems are up to date and use feedback gathered to ensure our operations function is successful across the EMEA region. • Partner Management: Proactively handle relationships with key internal partners, ensuring alignment across regional and functional HR teams to deliver a unified employee experience.
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