DexCare - Senior Implementation Engineer
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Requirements
• Skills needed: Technical build script writing, process improvement identification within technical and implementation teams. • Years of experience: Not explicitly stated. • Education: BA/BS degree in Computer Science. • Certifications: None stated. • Must-haves: Close coordination with internal engineering team as necessary; coaching for professional development to enhance product knowledge, technical acumen, and sales skills.
Responsibilities
• Configures core services of DexCare solution following customer sale requirements. • Collaborates with clients and various teams to ensure project needs are met accurately. • Manages high quality build scripting for implementation projects on time. • Identifies process improvement opportunities within technical and implementation teams, authorizes scripts or performs builds accordingly. • Provides input and recommendations to client and DexCare teams regarding desired outcomes of the solution. • Conducts demonstrations as needed during project cycle. • Coordinates with internal engineering and other technical teams when necessary for successful implementations. • Offers coaching and professional development, enhancing product knowledge, technical skills, and sales capabilities among team members.
Benefits
• Collaboration with clients, project management, sales, product, engineering, and technical support resources. • Professional development opportunities for enhancing knowledge and skills. • Coaching within the team to improve process efficiency. • Demonstrations of solutions as needed during implementation cycle.
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