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Jobs(39,612)/Head of Customer Experience Role(23)/Fivetran (1) - Experience ownership, impact, and recognition
Fivetran

Fivetran - Experience ownership, impact, and recognition

Unknown - USA *+ Equity3mo ago
In OfficeNAHead of Customer ExperienceFivetran

Benefits

• Choose your own work journey • View open roles • Work-life integration • While we value flexibility, our roles follow a hybrid model. Our teams spend time in the office to promote relationships and collaboration. It’s not a one-size-fits-all approach, we focus on what works best to support our people and goals. Our hybrid work model blends remote flexibility with in-person connection, including two days in the office each week to connect and build as a team. • Time for yourself • We offer a generous paid time off program of 25 days per year, plus paid holidays and sick time so you can take time to rest and recharge. • Take advantage of our generous paid parental leave program starting on your first day to bond with your new addition, plus a baby cash incentive to help cover new baby expenses. • Restricted Stock Units (RSUs) • RSUs are provided to all new hires with refresh grants annually to reward you and share in our success as a company. • Health, wellbeing and retirement • Market competitive programs are offered to all full time employees based on their location. • Enjoy in-office perks from free lunches to exciting team-building activities and events. We also offer home office reimbursements to ensure your working space is set up for success. All employees, regardless of location, receive a monthly cell phone stipend. • Volunteer time off • We support our Fivetranners giving back to their communities with two days off per year to volunteer your time to programs that are important to you. • Fivetran Employee Resource Groups (ERG) • Find your community • Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion, & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people, and our communities. • Fivetran Ascend+ • The Ascend+ mission is to create a safe space for AAPISA+ (Asian Americans, Pacific Islanders & South Asians) identifying employees and allies to represent their authentic selves and to celebrate and raise awareness about their community. • Black Fivetranners Network • Black Fivetranners Network’s mission is to raise awareness of societal concerns that impact the Black employees at Fivetran and beyond. They aim to create a safe space for black employees to feel supported and empowered without ever having to hide their authentic selves. • Fivetran Unidos • Our mission is to unite the Latin and Hispanic communities and allies at Fivetran, and promote cultural awareness to create a safe space for the community. Unidos (united) seeks to partner with other employee resource groups to drive intersectional diversity and inclusion initiatives at Fivetran. • PRIDE at Fivetran • The mission of PRIDE at Fivetran is to promote an inclusive community for LGBTQIA employees by fostering a fun, safe environment for all and encouraging greater diversity. • Parents at Fivetran • The Fivetran Parents ERG aims to connect, educate, and empower Fivetran parents and guardians through community and advocacy. • Fivetran Women+ • Fivetran Women+ connects, educates and empowers Fivetran employees of all underrepresented genders through social impact, professional development, intersectional support and advocacy. • A standout workplace • Our award-winning culture is no accident • We’re deeply committed to employee growth and well-being. Join us! • Fivetranners that say it’s a great place to work according to Great Places to Work • Best Place to Work Awards, including Best Company Culture by Comparably • Girl’s Club Top 25 Companies Where Women Want to Work • We're better together • Thank you! Your submission has been received! • Oops! Something went wrong while submitting the form. • Alliances Department • Strategic SI Partner Development Manager • Remote, Minnesota, United States • Remote, California, United States • Remote, Colorado, United States • Remote, Florida, United States • Remote, Illinois, United States • Remote, Massachusetts, United States • Remote, Michigan, United States • Remote, New York, United States • Remote, Ohio, United States • Remote, Texas, United States • Remote, Washington, United States • Analytics Department • Senior Marketing Data Analyst • Oakland, California, United States • Customer Solutions Group Department • Solution Architect, Enterprise - French Speaking • Remote, Ireland • Denver, Colorado, United States • Solution Architect, Networking- US hours • Solution Architect, Networking - EMEA Hours • Customer Support Department • Customer Support Engineer III • Customer Support Engineer • Toronto, Ontario, Canada • Support Account Manager - Escalations & Account Support • Dublin, Dublin, Ireland • Engineering Department • Bengaluru, Karnataka, India • Principal Software Engineer - AI Tooling & Adoption • Senior Staff Software Engineer - Binary Log Data Replication • Senior Staff SDET Engineer • Senior Staff Site Reliability Engineer • Staff Software Engineer - ETL Platform • Senior Software Engineer - Connectors • Senior Software Engineer - Core Databases • Staff Software Engineer - PostgreSQL Databases • Senior Software Engineer - Database Connectors • Novi Sad, South Bačka, Serbia • Senior Staff Software Engineer - Performance Engineering • Senior Staff Software Engineer - Data Lakes • Remote, Germany • Site Reliability Engineer II • Senior Site Reliability Engineer • Software Engineer II - Developer Experience • Senior Staff Software Engineer - Distributed Systems • Remote, Germany • Senior Staff Program Manager • Senior C Programmer • Sr. Principle AI Systems Architect • Senior Director, Lead Software Engineering • Remote, Any, United States • Senior Software Development Engineer in Test • Principal Product Designer • Staff Program Manager - Central Engineering Operations • Senior Software Engineer - Pricing & Buying Experience • Senior Full Stack Engineer - Dashboard & Growth • Senior Software Engineer - Databases • Software Engineer II • Senior C Programmer • Senior Software Engineer - C Programmer • Finance Department • Senior Financial Analyst - GTM III • GTM Finance Manager • Senior Director, Revenue Accounting and Operations • Senior Revenue Accountant • Senior Tax Analyst • Order Management Senior Analyst • Strategic Finance Analyst • Talent Acquisition Sourcer - Product & Engineering - Contract • GTM/G&A Talent Acquisition Sourcer - Contractor • Talent Acquisition Coordinator - Contract • IT & Sec Department • Staff Platform Security Engineer • Staff Security DevOps Engineer • Legal Department • Corporate Paralegal • Commercial Counsel • Legal Operations Specialist • Marketing Department • Business Development Representative, Enterprise • Senior ABM Manager • Marketing Manager • Senior ABM Manager • Senior Technical Product Marketing Manager • Marketing Coordinator • Senior Web Analytics & Operations Manager • Senior Digital Marketing Manager • Business Development Representative, Strategic Expansion • Product Department • Senior Product Manager, Observability & Monitoring • Senior Product Manager, Reverse ETL • Staff Technical Writer • Senior Product Manager, Data & Integrations • Senior Product Manager, Data Processing Engine • Senior Product Manager, Enterprise Platform • Product Manager - Integrations • Technical Product Owner • Senior UX Researcher • Staff Product Manager, Reverse ETL • Sales Department • Account Executive, Enterprise • Remote, Georgia, United States • Senior Sales Engineer, Enterprise • Account Executive, Commercial • Regional Director, Enterprise • Senior Deal Desk Analyst • Global Head of Deal Desk • Senior Sales Engineer, Commercial • Remote, Wisconsin, United States • Remote, Connecticut, United States • Remote, New Hampshire, United States • Remote, New Jersey, United States • Remote, Rhode Island, United States • Remote, Ireland • Remote, United Kingdom • Senior Account Executive, Enterprise - Territory Southern Europe • Paris, Paris, France • Account Executive, Enterprise - Strategic Expansion • Account Executive, Commercial - German Speaking • Account Executive, Enterprise - Existing Business - Asia • Remote, Singapore • Sales Operations Analyst • Senior Pricing Operations Manager • Gestionnaire de Comptes d'entreprise / Account Executive, Enterprise • CAN - Remote - Quebec • CAN - Remote - British Columbia • Senior Account Executive, Enterprise • Remote, Germany • Ingénieur Commercial Senior, Entreprise / Senior Sales Engineer, Enterprise • Senior Sales Engineer, Commercial Expansion • London, England, United Kingdom • Remote, Ireland • Oakland, California, United States; Oakland, California, United States • Systems Engineering Department • Senior Software Engineer - Automations • Staff Systems Engineer, GTM • Senior Salesforce Developer • Fivetran is aware of scams involving individuals impersonating Fivetran employees and presenting false job opportunities, interviews, and employment offers.Applicants responding to these postings may be contacted primarily via email or chat applications. Eventually, a fraudulent offer letter is sent in exchange for personal identification information as part of a fake new-hire onboarding process. Please be advised that these offers, communications, and impersonations are illegitimate and fraudulent. All communication with Fivetran employees will come from an “@fivetran.com” email address. Fivetran job applicants go through a thorough interview process, including phone and face-to-face video calls. Our application process requires you to apply for the position on our careers site at https://www.fivetran.com/careers . Fivetran will never ask for your government identification numbers or banking details, via emailed forms.If you receive a suspicious message claiming to be from Fivetran, please contact [email protected]. • Start for free

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