everai - Trust & Safety Product Manager (Full Remote - Europe)

• We are looking for a Trust & Safety Product Manager to own the product and technical delivery of our compliance and safety initiatives across our platforms. • You will turn safety requirements into effective product features, moderation capabilities, third-party integrations, and measurable improvements. Working closely with Compliance, Engineering, AI/ML, Product, and Customer Support, you will help us identify risks earlier, build safeguards into new features, and continuously improve how our safety systems perform. • Safety & legal product strategy and delivery. Translate safety policies, legal requirements (e.g., in online safety and AI-specific laws such as the EU AI Act), incident findings, and user feedback into clear product requirements, acceptance criteria, and engineering work. Drive initiatives from problem definition through implementation, testing, launch, and ongoing improvement. • Internally developed moderation technologies. Own the product side of improvements to our in-house moderation systems, including our proprietary LLM technology EverGuard. Partner with Engineering and AI/ML teams on, e.g., detection capabilities, moderation rules and thresholds, and appropriate interventions across user inputs and AI-generated outputs. • Third-party safety partnerships and integrations. Lead the technical and product lifecycle of third-party safety partnerships, from identifying needs and evaluating providers to implementation, testing, rollout, and ongoing performance management. • Safety dashboards, monitoring, and quality assurance. Establish dashboards and a recurring QA that help us proactively identify emerging issues, prevent harmful content, and ensure that our T&S measures are working as intended. • Red teaming and adversarial testing. Own our testing for how moderation systems and product safeguards respond to deliberate misuse and difficult edge cases. Track findings through remediation, retesting, and closure—not just delivery of a report. • Trust and safety reviews for new features. Establish and run a dedicated T&S review for new features, with proportionate reviews for material changes to existing features, models, and integrations. Engage early in product design to identify foreseeable misuse, affected users, and appropriate safeguards. • Incident follow-through and continuous improvement. Coordinate the product and engineering response to significant safety issues, working with colleagues responsible for incident management, policy, and user support. • Learn more about our Trust & Safety infrastructure in our Trust & Safety Hub https://helloeverai.zendesk.com/hc/en-us/sections/57000578321305-Trust-and-Safety. • Autofill from resume • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • We're glad you're here! 👀 • We’re excited to learn more about you and appreciate your time in applying. Please complete the form below to help us better understand your qualifications, experience, and preferences. • Before applying, we kindly ask you to take a moment to explore our product to ensure we’re aligned: • 🌐 Candy AI – Our Flagship Product • Candy AI is the world’s largest AI companionship platform, built by EverAI. • With 50 million users in just two years, we’re scaling rapidly — and we’re just getting started. • 👉 If you want to help us scale to 100M+ users and shape the future of AI-powered connection — we’d love to hear from you! • Please upload your most recent resume or CV. This will help us evaluate your qualifications and experience for the role. • or drag and drop here • Your preferred email address for correspondence. 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