sapiosciences - Sapio Sciences - Senior Project Manager
Requirements
• Experience within Life Sciences, ideally working in a LIMS or ELN software environment • Substantial experience managing internal and external stakeholders to meet project success, including planning and leading external client workshops and documenting project plans • BS/BA degree or equivalent in a Life Science (e.g., molecular biology, chemistry) preferred • Self-starter who is happy to learn from first principles • Highly respected and trusted by the customers you work with • A natural problem solver and a great communicator • Focused on activities that add value and avoiding those that do not • Determined, persistent, customer-centric, and approachable • Maintains the highest standards of integrity and respect for co-workers, customers, and prospects • Proven organisational skills, with the ability to deliver agreed workload within deadlines while maintaining a high degree of accuracy and attention to detail • Strong analytical, problem-solving, and fact-finding skills, with experience of business change and transformation and the ability to advise on best practice • Excellent listening and presentation skills • Effective time management and prioritisation skills • Good computer skills (Excel, PowerPoint, Word, CRM programs) • Demonstrated success working responsibly and effectively from a home office • Ability to travel to client sites within Europe • Agile Project Management certified or demonstrable experience (Preferred) • At Sapio Sciences, our people are at the heart of everything we do. Our lab informatics solutions are powered not just by technology, but by a shared commitment to our core values—what we proudly call The Sapio Seven, aka EMBRACE: • Embrace the future • Make a difference • Be true partners
Responsibilities
• Prime Sapio Sciences deployments and major enhancement projects. • Own the success of deployments from project kick-off to go-live. • Manage multiple projects whilst coordinating the team to keep them on track. • Advise the customer on Sapio Sciences best practice, ensuring the deployment is best placed to succeed. • Follow Sapio Sciences' agile deployment methodology wherever possible, ensuring regular customer communication touch points are in place. • Develop detailed project plans to guide the customer and internal teams through the engagement, ensuring time, budget, quality, and success criteria are met for each project. • Regularly evaluate progress vs. plan, raising issues in a timely fashion to ensure corrective action plans are quickly put in place. • Work to ensure that all Sapio teams are well briefed prior to any deployment and maintain a highly professional customer engagement. • Work closely with the Head of Programs to ensure appropriate internal resource allocation is achieved across projects. • Document customer feedback and ensure issues are addressed to provide the best customer experience and ultimate success of the project. • Work closely with the Sapio Sciences global PM team to establish scalable processes and methods of working across the Customer Success PM organisation, including supporting IT tools. • Meticulously manage all PM-related deployment services documentation.
Benefits
• Act with empathy • Commit to transparency • Excel in quality • These values shape how we work, how we grow, and how we deliver impact for our clients every day. • Reasonable Adjustments • We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, at any stage across the application, interview & assessment processes then please let us know. We will work with you to support your needs in confidence. • Diversity, Equity & Inclusion • We do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other status protected by law or regulation. We intend that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals.
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