Dialpad - Engineering Manager (Integrations)
Requirements
• 3+ years of experience leading a high-performing team of engineers, including managing and shipping cross-functional or multi-team projects. • 10+ years of professional experience as an engineer or engineering leader. • Experience with the development of integrations & APIs. • Hiring & interviewing skills. • Onboarding & mentorship experience. • Agentic AI experience. • Proficiency with ETL data pipelines. • We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. • Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply. • Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.
Responsibilities
• This position reports to our Director of Engineering, who is based in Canada and is looking for someone to join the team in our London office. Please note, this is a hybrid position with an expectation to be in the office 2-3 times per week. • Candidates are expected to be flexible with their working hours, ensuring overlap with the IST and PST time zones for team meetings, discussions & escalations. • You’ll have direct reports ranging from mid-level to highly experienced engineers and will support their performance and career growth through regular one-on-ones, performance reviews, coaching, and mentoring. • Help to define a 1-3 year roadmap & vision for the integrations team. • Consistently work with your direct reports to support their career growth. • Assist in evaluating technical design & architecture documents and proposals on an ongoing basis, in anticipation of increased scale and ever-evolving technology to meet the demands of rapidly growing business needs. • Work with geographically distributed peers, including engineering managers, technical leaders, product managers, designers, support engineers, and other stakeholders to align on engineering-wide priorities. • Own large projects end-to-end, including requirements gathering, planning, resource allocation, and sometimes execution. • Drive effective engineering processes and policies. • Scale the team by recruiting candidates from diverse backgrounds. • Get hands-on when necessary and assist with technical implementations. • Assist with emerging Agentic AI technologies & initiatives.
Benefits
• Work at the center of the AI transformation in business communications • Build and ship agentic AI products that are redefining how companies operate • Competitive salary, comprehensive benefits, and real opportunities for growth • We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success. • Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply. • Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
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