xapien - Head of Product

• Translate company strategy into a clear product roadmap with explicit bets, sequenced priorities, and defined ICPs for each target segment. • Establish and maintain a rigorous prioritisation framework that connects strategy and customer evidence to roadmap decisions — and has the courage to kill work that doesn't pass the test. In a company with big ambitions and limited resources, saying no is as important as saying yes. • Drive segmentation discipline: define where Xapien plays, how it wins, and ensure every initiative ladders up to that focus. • Partner with the CEO, CPTO, and Chief Strategy Officer to align product direction with commercial strategy and fundraising narrative. • Establish a customer advisory board to create a structured, ongoing feedback loop with key accounts — moving beyond ad-hoc conversations to systematic insight. • Define how the roadmap is communicated to commercial teams and customers: what's shared, what's not, how commitments are framed, and how expectation-setting works across sales cycles. • Own the product narrative for commercial conversations — ensuring sales teams can confidently articulate what's coming, what's possible, and what's out of scope. • Implement outcome-based metrics and feedback loops that measure whether the product is moving the needle for customers and the business, not just shipping features. • Represent the voice of the customer in leadership discussions, grounding strategic decisions in evidence rather than opinion. • Embed modern product discovery practices: continuous customer research, hypothesis-driven development, and rapid validation cycles. • Build planning and delivery processes together with engineering that give commercial and leadership teams confidence in commitments. • Own product quality standards — ensuring what ships actually solves the problem it was meant to solve, not just pass QA. • Bring the rigour of enterprise SaaS product management to a team with strong technical instincts but less structured product experience: release management, beta programmes, adoption tracking, and customer success integration. • Grow and develop the product team, hiring for customer empathy, analytical rigour, and collaborative mindset. • Create career pathways and coaching frameworks that develop strong product managers who can operate independently. • Shift the team culture from escalation-dependent to empowered — product managers who understand the "why" behind decisions and can make the right calls autonomously. • Foster shared ownership of outcomes across product, engineering, and commercial teams — breaking down silos that slow down a growing organisation. • Here’s our promise to you: • We are going to work with you - to build a rewarding and fulfilling career with the opportunities, challenges and resources you need to do you your best work. • We succeed together- you will own a meaningful part of the business through our employee shares & equity programme. • Private health insurance to keep you in tip-top condition. • Life Insurance – let's hope nobody ever needs this! • Unlimited holidays – yes, it really is uncapped – take the time you need, when you need it. • Everyone is learning, developing and challenging themselves so we have a £1k professional development fund per year if you want to learn new skills, even new things outside of work. • Most importantly of all, we will work with you, to help you realise your fullest potential, always.