Whoop - Director, Product Integrity Engineering
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Requirements
• 12+ years in hardware reliability, product quality, global manufacturing quality, or test engineering in high-volume consumer electronics or wearable/medical device • Deep experience in global manufacturing environments, including multi-site quality management, contract manufacturing, and supply chain quality systems • Expertise in Design-for-Reliability (DfR), manufacturing quality systems, and validation methodologies including HALT/HASS/ALT, PFMEA, SPC, DOE, and 8D • Proven track record of improving yield, reducing escapes, and scaling quality across multiple regions and manufacturing partners • Strong experience driving standardization and governance across global sites, including KPI alignment and escalation systems • Demonstrated ability to lead multi-disciplinary, globally distributed teams and influence across engineering, operations, and data science • Experience integrating field telemetry and predictive reliability analytics into product and manufacturing improvements • Bachelor’s or Master’s in Mechanical, Electrical, or Reliability Engineering • A passion for the WHOOP mission and a drive to set new standards for health technology reliability • This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. • Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
Responsibilities
• Own and operate a closed-loop Product Integrity system that connects field performance, manufacturing quality, supplier inputs, and design decisions into a unified continuous improvement engine • Lead failure detection and root cause processes, including Early Field Failure Analysis and Failure Analysis, ensuring rapid diagnosis and systemic elimination of issues • Drive global manufacturing quality performance, including yield, outgoing quality, and escape prevention, ensuring robust process control and defect containment • Translate downstream insights into upstream prevention by embedding reliability learnings into design requirements, validation strategies, and supplier quality systems • Establish and lead product integrity governance, including launch readiness decisions, quality health reviews, and cross-functional escalation frameworks • Build and scale a high-performing global organization across Reliability Engineering, Failure Analysis, Field Quality, and Manufacturing Quality, with clear KPIs and accountability
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