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Dutch - Operations Manager/Sr. Manager, Mobile Clinics- City Launcher

Remote - Houston, TX2d ago

Remote Senior NA Retail Operations Manager

Requirements

• 6-8+ years in operations, market/city launch, general management, or field operations ideally at a startup that has scaled a physical, multi-location or multi-market operation (on-demand, retail, healthcare, or similar). • Direct experience owning a P&L or unit economics for a business line, store, or market and comfortable with break-even analysis, not just execution. • Strong vendor and partner negotiation skills, you'll be the face of Dutch to retail partners and local vendors. • Comfortable with genuine ambiguity: this business line doesn't have a playbook yet, and part of the job is writing the first one. • Willingness and ability to travel 60%+ during active launch periods including weekends. • Nice to have: experience in veterinary, healthcare, or another regulated field where compliance and licensing are part of standing up a new market.

Benefits

• Health, dental, and vision insurance • Robust holiday schedule • Growth opportunities! • Dutch's Guiding Principles: • Pets First – Business and medical decisions are always guided by the pet’s best interest. • Agile Like a Cat – We move quickly with thoughtfulness and precision. • Creativity is our Catnip – We push boundaries and make complex topics easier to understand. • Be the Human Your Dog Thinks You Are – Lead with kindness, clarity, and care. • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.