ExpressVPN - Senior Data Analyst
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Requirements
• If this sounds like you, please get in touch! • 5+ years in a web analytics, product analytics, or business intelligence role • Proven track record of designing, executing and evaluating A/B experiments, with the ability to recommend next steps through iterative testing • Outstanding analytical skills — from querying data to unearth insights, to creating compelling visualisations for ease of understanding • Strong problem-solving skills with the ability to think beyond the obvious • Data mindset & ownership • Passionate about data and using it to influence business decisions • Detail-oriented in ensuring data quality and integrity across everything you present • Self-starter with a strong sense of ownership — you bring insights to life, not just report them • Comfortable navigating ambiguity and able to lead complex, loosely-defined projects from first principles through to a clear outcome • Business partnership • Adept at integrating with business teams to truly understand their challenges and define how data can help — as early as possible • Strong business acumen with a business-first approach to problem framing • Track record of delivering clear, actionable business value from data — fit for purpose, not just technically impressive • Communication & storytelling • Excellent communicator who uses storytelling to make insights land at the business level • Able to connect data narratives to commercial outcomes in a way that resonates across teams • Fluent in English • Thrives working alongside intelligent, passionate people • High proficiency in SQL and/or other querying languages • Hands-on experience in Tableau or equivalent data visualisation tools • Comfortable working with AI tools and incorporating them into your workflow to move faster and think sharper • You are comfortable talking about technology and communicating with developers on technical topics. • You are comfortable talking about technology • A desire to elevate the team by mentoring junior analysts and fostering a culture of peer review and best practices. • elevate the team • mentoring • What we can offer you • Challenging work in a fun and collaborative environment • Smart, passionate, and intelligent colleagues • Attractive compensation and time-off benefits • Financially successful and profitable company • Full-time employment with flexible working hours • Fully stocked pantry with healthy foods and fresh fruit • Team lunches and company events every quarter • Multicultural teams represented by 30+ nationalities • At the moment, we do not sponsor visas in the EU. For Hong Kong, we require at least two years of working experience and a university degree in a related field. For Singapore and the UK, we can only sponsor visas for mid-career or above. • Hong Kong • Singapore and the UK • Please upload your resume as a PDF and do not include any salary or compensation information in it. • ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Responsibilities
• Act as a strategic partner working in cross functional teams to grow the extent of data-driven planning and decision making in specific areas, specialising in Conversion Rate Optimization analytics. • Conversion Rate Optimization • Turn data into insights, predictions, and actionable recommendations, delivering clear business value to your cross functional teams in their business challenges. • Deliver impactful insights and recommendations using compelling visualizations in user-friendly dashboard designs. • Help to design and analyze A/B experiments to improve conversion rate outcomes. • Work in partnership with Data Engineers and Analytics Engineers to define data requirements, foundational datasets and ensure high-fidelity tracking. • Contribute to the planning & execution of the Growth team within the organisation - as a group of people, as a partner within cross functional teams and as an enabler to support others to self-serve their data and insight needs. • Growth • partner • enabler
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