OpenTable - Principal Product Designer - Hospitality
Requirements
• 7+ years of professional product design experience, including leading design for complex, large-scale products. • A portfolio demonstrating design strategy, interaction design, and exceptional visual craft across web and mobile. • Expertise in Figma and modern prototyping tools. • Proven ability to set and drive design vision with cross-functional partners in product, engineering, and research. • Strong written and verbal communication skills, with a track record of articulating and defending design decisions to senior audiences. • Experience incorporating AI tools into design workflows to improve speed and quality of outcomes. • Experience designing for two-sided marketplaces or for both consumer and business users. • Familiarity with designing for data quality, identity, or personalization systems.
Responsibilities
• Lead the design vision and strategy for guest communication, helping restaurants send timely, personalized messages that keep their guests engaged. • Shape multi-year product direction across the Hospitality portfolio with cross-functional partners, translating business goals into a coherent user experience. • Turn complex guest data into interfaces restaurants trust and use, from recognizing a returning guest to acting on that context during service. • Deliver high-quality end-to-end design, framing the problem through polished, accessible interfaces and raising the bar for craft across the team. • Build alignment on design decisions with senior stakeholders through clear storytelling, prototypes, and evidence from research. • Mentor designers and strengthen shared design practices, patterns, and critique across the organization. • *When applying, please include your online portfolio link and password in the application. We are reviewing portfolios thoroughly as part of the selection process and we appreciate the opportunity to learn more about you and your work. Thank you!
Benefits
• 5 weeks paid vacation • Private health & dental insurance • Work from (almost) anywhere for up to 20 days per year • Focus on mental health and well-being: • Company-paid therapy sessions through SpringHealth • Company-paid subscription to Headspace • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) • Paid parental leave • Time off for your birthday • Paid volunteer time • Focus on your career growth: • Development Dollars • Leadership development • Access to thousands of on-demand e-learnings • Travel Discounts • Employee Resource Groups • Income protection and life assurance • Employee Assistance Program - including 24/7 GP & free legal advice • Pension plan contributions • Discounted gym membership • Season ticket loan • Free lunch 2 days per week • The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. • Work Environment & Flexibility • At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. • Inclusion • Inclusion • We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. • If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
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