perk - Senior Business Travel Consultant - French Speaking - Remote

• You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. • What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers • Acting as a trusted advisor, not just a booking agent • Managing highly complex, often last-minute travel changes with calm professionalism • Consistently achieving strong CSAT while meeting productivity and efficiency expectations • Demonstrating excellent ownership, judgement, and accountability in every interaction • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar) • GDS experience (Amadeus, Sabre, Galileo or similar) • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT • Exceptional communication skills with a polished, confident, and discreet style • Ability to remain calm, decisive, and solutions-focused in high-pressure situations • Strong organisational skills and attention to detail • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals • Exposure to out-of-hours, follow-the-sun, or on-call travel support models • Personal Attributes • Naturally service-oriented with a strong hospitality mindset • High emotional intelligence and sound judgement • Comfortable working autonomously and taking full ownership • Resilient, adaptable, and confident handling ambiguity • Commercially aware and performance-driven without compromising service quality • This remote opportunity is on a fixed term basis across a variety of locations including; Germany, Portugal, ireland, UK, Belgium, Netherlands • At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. • For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.