candex - Event Specialist
Requirements
• We are looking for someone in London, UK, with occasional domestic and international travel. • Design engaging customer experiences that strengthen relationships and reinforce the Candex brand. • Own customer communications including invitations, registration, attendee management and post-event follow-up. • Look for opportunities to continually improve attendee engagement and event experience. • Adaptability & Continuous Improvement • Operate effectively in a fast-changing environment where priorities may evolve. • Remain flexible, solution-oriented and calm under pressure while maintaining high-quality execution. • Identify opportunities to improve internal event processes, documentation and operational efficiency. • Take ownership of implementing improvements rather than waiting for direction. • Measure event performance against agreed objectives and KPIs. • Produce detailed post-event reports outlining results, learnings and recommendations. • Apply insights from previous events to continually improve future programs. • Minimum 5 years' experience in event management, field marketing, customer marketing, experiential marketing or corporate events. • Proven experience independently managing multiple complex events from planning through execution, with minimal supervision, taking accountability for outcomes. • Demonstrated success delivering high-quality customer-facing events with exceptional attention to detail, and with a commitment to delivering error-free work. • Excellent written and verbal communicator who builds strong, trust-based relationships with cross-functional teams, external vendors, agency partners, and executive leadership, through clear, timely and professional communication. • A resilient, positive team player who thrives under pressure, readily adapts to changing priorities, and supports colleagues while driving their own projects forward. • A proactive self-starter who thinks several steps ahead to identify needs, anticipate risks, and resolve problems. • Tech Proficiency: Hands-on experience leveraging modern tools, including MS Office, Google Workspace, CRMs (e.g., Zoho), PM software (e.g., Monday.com), and event platforms (e.g., Cvent, Splash, HubSpot). • Advantage - Experience managing B2B events
Responsibilities
• Own the End-to-End Event Lifecycle • Take full ownership of multiple events simultaneously, managing every stage from concept, planning, execution and post-event reporting. • Translate ideas into detailed, executable project plans with clear timelines, milestones, dependencies and ownership. • Drive projects forward independently, ensuring nothing is overlooked, delayed or left until the last minute. • Maintain complete visibility across all event deliverables and proactively identify risks before they impact timelines. • Take accountability for the overall success of every event under your ownership. • Event Planning & Operational Excellence • Develop detailed event plans covering: • Event objectives • Project timelines • Budget management • Vendor management • Registration strategy • Marketing deliverables • Event content • Swag and promotional materials • Logistics & on-site execution • Post-event follow-up • Ensure every deliverable is accurate, complete and production-ready before sharing internally or externally. Implement quality control processes to minimize errors and ensure exceptional attention to detail across every aspect of an event. • Project Management • Manage multiple global events simultaneously while balancing competing priorities and deadlines. • Maintain comprehensive project trackers with clear ownership, milestones and status updates. • Proactively follow up with stakeholders and vendors to ensure deliverables remain on track. • Escalate risks early with proposed solutions rather than waiting for issues to arise. • Demonstrate excellent organizational skills and consistently deliver projects on time. • Stakeholder & Cross-Functional Management • Build strong working relationships across Marketing, Sales, Customer Success, Product, Design and external partners. • Manage agencies, suppliers, venues and vendors professionally, ensuring clear communication and accountability throughout the project lifecycle. • Represent Candex professionally in all customer-facing interactions.
Benefits
• We are humble, hungry, intelligent and collaborative. Work alongside teammates who value curiosity, kindness, and shared success. • Competitive Compensation – Earn a salary and benefits that reflect your skills and impact. • Parental Leave – Take meaningful time to bond with your growing family. • Flexible Work Environment – Balance life and work with adaptable schedules. • Global Team + Mindset – Join a diverse, international team that thinks beyond borders. • Tech Setup – Get the gear and support you need to work comfortably. • Professional Development – Grow your skills with training and learning sessions. • Internal Mobility – Explore new global roles and career paths without leaving the company. • Team Outings – Connect and celebrate with colleagues through regular social events. • Be a Stickler for Details - we think about the details when making decisions and ensure we haven’t overlooked anything. • Debate, Decide, Deliver - Candexers foster a culture of open debate so we can make the right decision. • Innovate to Simplify - we continuously look for simpler ways to do everything. • Follow Through, Follow Up - we are always moving the ball forward – when we say we will do something, we do it. • Attract & Develop the Best - we expect each hire to raise the bar, and once they start, they should continue to develop their skills with the support of leadership. • Keep an Obsessive Customer Focus - our customers’ satisfaction is our obsession, and we will stop at nothing to make their experience simple & flawless. • Learn & Be Curious - we foster an environment of continual learning and encourage challenging questions and believe curiosity drives innovation and improvement. • Act with Integrity & Professionalism - we act with honesty, transparency, and ethical principles – ensuring our actions align with our values.
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