WellTheory - Workforce Strategy & Planning Lead
Requirements
• Experience scaling a workforce planning function or care delivery model • Familiarity with telehealth, digital health, or member-based care models • Experience working with or supporting clinical teams • You've been called a "force of nature" and have done something most people wouldn't — run a marathon, started a company, earned a degree while working full-time, or overcome significant adversity • You have direct experience in digital health or the autoimmune/chronic condition space
Responsibilities
• Own workforce capacity modeling and forecasting based on user growth, enrollment trends, and care delivery expectations • Collaborate with Care leadership to define and monitor productivity, caseload distribution, and resourcing strategy • Partner with Marketing and Product teams to anticipate upcoming needs and proactively plan staffing accordingly • Analyze performance and utilization metrics to surface operational improvements • Create scalable tools, dashboards, and workflows that align people and process across the care journey • Support hiring plans, onboarding ramp timelines, and ongoing performance monitoring • You Might Be a Great Fit If You... • Have 5-10+ years of experience in operations, strategy, workforce planning, or capacity management roles, with proven experience managing workforce models or staffing frameworks, ideally in healthcare, tech, or service delivery • Are deeply analytical and enjoy using data to solve complex resourcing challenges — you're comfortable in Excel/Google Sheets, and familiarity with BI tools (e.g., Looker, Tableau) is a plus • Have a systems mindset and enjoy building processes that scale, with strong project management skills and comfort navigating ambiguity in a startup environment • Communicate well across teams and can translate business needs into operational plans • Are energized by working in a mission-driven, early-stage environment where your work has direct impact, and are comfortable defining new workflows from scratch rather than working in a more established, structured environment
Benefits
• A team that genuinely cares about each other and the members we serve • A fully remote company that gathers every year for an annual retreat • A base salary range of $95,000 - $125,000 with meaningful equity and benefits. Placement within our range depends on directly relevant skills and experiences you bring to the role.
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