Striim, Inc. - Sr Field Engineer (Oracle Specialist)
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Requirements
• A successful candidate must be based 100% remote within the Continental United States • 10+ years of experience in customer-facing technical roles, e.g., Sales Engineer/Pre-sales Engineer, Solutions Architect, Data Engineer, Customer Success Engineer • 5+ years of hands-on Oracle DBA experience managing large-scale, mission-critical environments. • Must have a deep understanding of Oracle architecture, internals, and performance diagnostics. • Proven expertise in Oracle RAC, Active Data Guard, downstream environments, and Oracle Cloud Infrastructure OCI. • Strong ability to interpret Oracle AWR/ASH reports, alert logs, trace files, and resolve complex issues. • Extensive knowledge of HA/DR strategies and RMAN-based backup and recovery. • Experience setting up and supporting Oracle GoldenGate replication environments. • Exposure to Exadata, Oracle Enterprise Manager, or hybrid cloud environments. • 10+ years of experience with database management systems software such as Oracle, MySQL, Microsoft SQL Server, and SQL Programming Language • 10+ years of experience programming languages such as Java, Python, Shell scripting • 10+ years of experience or deep core knowledge of Cloud infrastructure and Data Services such as Amazon AWS, Microsoft Azure and Google Cloud • Working proficiency and knowledge of Kubernetes/GKE • Deep knowledge in working with configuring and troubleshooting Operating Systems based on Unix/Linux and Windows • Experience working with Message Systems such as Kafka and JMS • Experience in working with Enterprise data environments and mission-critical IT systems is desirable • Knowledge of Snowflake, Google BigQuery or Databricks is a plus • Excellent written, verbal, and presentation communication skills • Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, or Information Systems
Responsibilities
• Onboard new Striim customers, delivering learning, solution strategy, technical enablement, and implementation guidance during the deployment process. • Lead customer technical teams during development phases to implement best practices and innovate enterprise adoption challenges. • Support the seamless transition from pre-sales prototypes to post-sales production scale experiences. • Collaborate with customer success and account management teams to conduct periodic health checks with customers, ensuring operational excellence with Striim. • Be the Striim product expert, coach, and trusted technical advisor during deployment. • Be the in-house customer champion, coordinating with Striim customer support and stakeholders to drive technical advocacy, product evolution, and technical innovation. • Proactively engage existing Striim customers to realize technology value with further adoption of the Striim platform, demonstrating new applications and use cases for Striim. • Increase internal knowledge base by developing and/or maintaining documentation related to Striim implementations, best practices, and troubleshooting. • Track customer issues, collaborate with support on customer-training-related matters, and work with customers to develop and track product feature requests (PFRs). • Report on the status of key accounts, including escalations, to the manager and Customer Success Manager (if applicable). • Oracle Focused Responsibilities: • Customer Enablement & Solution Onboarding • Serve as an Oracle subject matter expert to guide customers in integrating Oracle databases with the Striim platform. • Assist customer DBA teams with architecture design, deployment planning, and production onboarding. • Lead technical workshops, onboarding sessions, and architecture reviews for Oracle-based use cases. • Architecture & Performance Advisory • Advise customers on Oracle configurations supporting high-performance real-time data integration and CDC pipelines. • Help diagnose performance issues using AWR/ASH reports, logs, and system metrics in collaboration with customer DBAs. • Recommend tuning, scaling, and optimization strategies for complex Oracle environments. • High Availability, Replication & DR Guidance • Provide guidance on HA/DR architectures, including RAC, Data Guard, standby databases, and related technologies. • Advise customers on backup, recovery, and resiliency strategies for mission-critical deployments. • Support Oracle GoldenGate-related architectures when applicable. • Cloud & Modernization Support • Guide customers deploying Oracle in OCI, hybrid, and multi-cloud environments. • Assist with migrations, upgrades, and modernization initiatives tied to onboarding and expansion efforts. • Technical Leadership & Best Practices • Develop and share Oracle deployment best practices and reference architectures. • Act as a technical escalation point for complex Oracle-related customer engagements. • Collaborate with Field Engineering teams to support onboarding, adoption, and expansion initiatives.
Benefits
• Competitive salary and pre-IPO stock options • Comprehensive health care plans (medical, dental and vision), including medical and dependent FSA • Paid Time Off (Vacation, Sick & Public Holidays) • The chance to contribute to and shape an upbeat, fully engaged culture • $170,000 - $190,000 USD on an annualized basis. In addition to base pay, this role offers the opportunity to earn commission-based rewards. • Applications will be reviewed on a rolling basis and accepted until the position is filled. • Our company culture fosters entrepreneurship and nurtures our team members to grow with the company. Come join a Silicon Valley startup focused on delivering a product that’s loved by its customers and primed to be a core part of the cloud data stack.
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