Globality, Inc. - Sr. Technical Product Manager, Integrations
Requirements
• Demonstrated experience in a product management or product owner role, with a track record of shipping integration-focused features in an enterprise SaaS context • Solid understanding of procurement workflows: requisition, sourcing, contract, purchase order, and invoice processes, and how they map to system configurations across platforms such as SAP Ariba, Coupa, or equivalent • Working knowledge of REST API design and consumption: you can read and write an OpenAPI spec, understand authentication patterns (OAuth 2.0, API keys, SAML/SSO), and reason clearly about pagination, error handling, rate limits, and versioning • Familiarity with middleware and iPaaS integration patterns (MuleSoft, Boomi, Workato, or comparable platforms): you understand when middleware is the right architectural choice versus a direct API integration and can speak to the trade-offs • Strong written and verbal communication: you can produce documentation that engineers, customers, and executives each find useful, and you can run a technical conversation without losing the business thread • Comfort operating with ambiguity in a fast-moving environment; you can scope a problem before the requirements are fully formed • Consulting background, particularly in enterprise technology implementation, systems integration, or procurement transformation • Experience working directly with enterprise customer technical teams on integration projects, including managing scope, communicating limitations, and navigating organizational complexity on the customer side • Exposure to ERP systems (SAP, Oracle, Workday) in the context of procurement or finance workflows • Familiarity with B2B data standards such as cXML, EDI, or PEPPOL • Hands-on coding experience in any language; you do not need to be a practicing engineer, but candidates who have written production code tend to produce better specs and build faster credibility with engineering teams • Experience with webhook architecture, event-driven integration patterns, or async messaging systems • Background in enterprise procurement technology, either as a vendor, implementer, or buyer-side practitioner
Responsibilities
• Product Definition and Roadmap • Own the integration product roadmap, including direct API integrations, webhook infrastructure, and middleware-based connectivity patterns • Define requirements for integrations with enterprise procurement and ERP systems including SAP Ariba, Coupa, SAP Fieldglass, and similar platforms • Translate customer workflow requirements into integration specifications that are unambiguous to engineering and implementable within agreed scope • Prioritize the integration backlog by weighing customer impact, implementation complexity, and strategic fit • Identify and document gaps in existing integration capabilities and build the case for closing them • Customer and Partner Engagement • Lead technical discovery with customer IT, procurement, and integration teams during pre-sales and implementation phases • Serve as the primary product point of contact for integration-related escalations and scope discussions • Produce customer-facing integration documentation, technical guides, and onboarding materials that meet enterprise standards • Work with partner and channel teams to support integration-related enablement for systems integrators and implementation partners • Cross-Functional Execution • Write detailed integration specs, API contracts, data mapping documents, and acceptance criteria for engineering • Collaborate closely with engineering on feasibility, trade-offs, and delivery; push back constructively when a proposed approach creates long-term maintenance risk • Define and own the integration test strategy alongside QA and engineering, including edge case coverage for real-world enterprise environments • Support go-to-market and sales engineering with accurate, current technical integration collateral
Benefits
• The opportunity is enormous. Enterprise procurement is one of the last major business functions to be transformed by AI. We're not optimizing at the margins — we're fundamentally rethinking how trillions of dollars get spent.
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