Myriad360 - Managed Services Enterprise Services Architect

• You are a seasoned Enterprise Architect who has deep hands-on expertise with VMware, Nutanix, Dell PowerFlex, and related virtualization technologies, along with the ability to engage executive stakeholders as a trusted technical advisor. You are experienced in leading technical initiatives, mentoring engineering teams, improving service delivery, and helping drive operational excellence across our managed services practice. • You bring a customer-first mindset with a passion for delivering exceptional service, strong consultative and relationship-building skills as well as the ability to simplify complex technical concepts for diverse audiences. You maintain a collaborative approach to solving technical challenges and a commitment to continuous learning and technical excellence. • The Managed Services Enterprise Architect – Virtualization Technologies serves as a senior technical leader responsible for the architecture, implementation, optimization, and ongoing support of enterprise virtualization and hyperconverged infrastructure environments. • Managed Services Enterprise Architect – Virtualization Technologies • Must be based in the United States. Preference will be given to candidates located near Chicago, IL; Columbus, OH; Cleveland, OH; Boston, MA; or Nashville, TN. Travel up to 40% may be required. • Must be based in the United States. Preference will be given to candidates • located near Chicago, IL; Columbus, OH; Cleveland, OH; Boston, MA; or Nashville, TN. • 10+ years of experience designing, implementing, and supporting enterprise virtualization platforms. • Extensive hands-on experience with VMware vSphere, VMware Horizon, Nutanix, Dell PowerFlex, VxRail, or comparable enterprise virtualization technologies. • Strong understanding of virtualization lifecycle management, including upgrades, patching, maintenance, and operational support. • Experience supporting production enterprise environments within Managed Services, consulting, or large enterprise IT organizations. • Knowledge of hybrid cloud architectures integrating Azure, AWS, and Google Cloud Platform. • Experience with performance tuning, capacity management, disaster recovery planning, and infrastructure optimization. • Strong troubleshooting and root cause analysis skills within ITIL or IT Service Management environments. • Excellent written and verbal communication skills with the ability to present technical concepts to both technical and executive audiences. • Experience developing technical documentation, operational runbooks, and implementation standards. • Ability to mentor engineers and provide technical leadership across multiple customer environments. • Willingness to participate in an on-call rotation supporting a 24x7 managed services environment. • Experience working within a Managed Services Provider (MSP) environment. • VMware Certified Professional (VCP), VMware Certified Advanced Professional (VCAP), Nutanix Certified Professional (NCP), or equivalent certifications. • Experience with infrastructure monitoring platforms such as LogicMonitor. • Experience automating administrative tasks using PowerShell, Python, or similar scripting languages. • Familiarity with infrastructure-as-code and automation tools is a plus. • Experience supporting enterprise storage, backup, and disaster recovery solutions.