Talos-Trading - Client Onboarding Specialist
Requirements
• 3+ years of experience in client onboarding or implementation within capital markets or financial technology. • Strong client-facing communication skills with the ability to lead stakeholders through structured implementation processes. • Experience working with institutional trading systems, market connectivity, or financial infrastructure. • Working knowledge of SQL and command line environments. • Familiarity with configuration management, source control, and basic scripting (Python preferred). • Exposure to FIX protocol, REST APIs, and JSON-based integrations. • Strong organizational skills and ability to manage multiple concurrent implementations. • Experience onboarding clients to trading, OMS, EMS, or portfolio systems. • Understanding of capital markets workflows and electronic trading infrastructure. • Experience coordinating integrations across exchanges, liquidity providers, or institutional counterparties. • Check out these videos and links to learn more about Talos and our culture! • Spotlight Article: Talos Snapshot by DRW https://www.drw.com/vc/updates/drw-vc-portfolio-company-spotlight-anton-katz-talos/ • Podcast: 2023 episode with co-founders Anton & Ethan https://www.youtube.com/watch?v=-gDUxXkBMr8&t=62s/ • Website: Explore Talos: Products, Investors, Team & More https://www.talos.com/ • Case Studies: Real world examples of client solutions https://www.talos.com/insights?insight-category=Case+Studies • Awards: Talos Wins Hedgeweek Global Digital Assets Award 2024 https://www.talos.com/insights/talos-wins-best-trading-platform-at-hedgeweek-global-digital-assets-awards-2024/ • Culture: Award-winning, Forbes-listed, low-attrition team https://www.talos.com/insights/forbes-names-talos-one-of-americas-best-startup-employers-for-the-second-year-in-a-row/ • Andreessen Horowitz re: Talos: "The company best suited to drive institutional adoption is one that understands traditional capital markets deeply and is forward-thinking enough to fully grasp the promise of crypto. Talos is that company."
Responsibilities
• Own the end-to-end onboarding process for clients and trading counterparties, from kickoff through successful production deployment. • Lead technical integrations involving APIs, FIX connectivity, and platform configuration. • Partner with Sales, Account Management, Engineering, and external stakeholders to deliver implementations on schedule. • Manage onboarding timelines, track milestones, and communicate progress to internal and external stakeholders. • Configure and validate client environments across Talos’ modular trading and portfolio systems. • Troubleshoot integration issues and coordinate resolution with internal engineering teams. • Develop and maintain onboarding documentation and integration best practices.
Benefits
• You will also enjoy a comprehensive array of competitive benefits, regardless of your location, within our warm, welcoming, and ambitious company culture. Our offerings include a monthly wellness credit for personal use, such as gym memberships, massages, or even a ski pass for your next holiday. Additionally, we provide paid lunches in the office, monthly fitness and evening socials to foster connections with colleagues, and annual offsite events to engage with the wider team.
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