OKX - Senior Product Manager, Multilingual AI and Evals
Responsibilities
• Multilingual AI Quality Evaluation • Enhance the quality gate of the agentic pipeline — the evaluation agent that decides whether a translation is good enough to auto-publish. • Own the trade-off between automation coverage and risk across content tiers. When the gate gets something wrong systematically rather than as a one-off, diagnose the root cause and drive the fix back into the agent. • AI Driven Localization Testing • Build an AI-driven product testing tool that automatically detects localization defects that translation review cannot catch — truncation, layout breakage, hardcoded strings, unlocalized images, wrong number/date/currency formats. • Ship the MVP that scans mobile/web apps to accelerate localization auditing, then drive the long-term vision of integrating localization tests into internal product testing infrastructure, so they run automatically before features go live. • Evaluation & Annotation Infrastructure • Build the backbone that makes quality measurable and improvable: golden datasets, annotation tooling with error classification, automated evaluation, a metrics/dashboard layer, and the feedback loop that turns human evaluations into agent fine-tuning. • Own annotation workflow integration so linguists can annotate in a standardized, real-time way. • What We Look For In You • Bachelor's degree or higher with 3+ years in product management. Hands-on experience building or evaluating AI agent systems (not just using AI tools) may substitute for part of the PM tenure requirement. • Platform-building experience: You've built content platforms, testing platforms, or SaaS products — you know how to take a fuzzy internal workflow and turn it into a system others rely on. Experience with CMSes, testing infrastructure, or internal tooling counts. • AI agent / evaluation: You've worked hands-on with AI agents, agent harnesses, and evals — especially for subjective, hard-to-measure quality problems (not just accuracy against a clean label). You can design eval harnesses and golden datasets, and read failure modes (hallucination, prompt drift, edge-case regressions) well enough to know whether a bad output is a prompt problem, a data problem, or a model problem. • Multi-market shipping experience: You've shipped products across multiple markets or languages — you understand what breaks when a single-market assumption meets a global user base, and you're comfortable working cross-culturally with distributed teams. • Excellent cross-functional leadership across engineering, AI teams, linguists, design, and external partners • Nice-To-Haves • Nice-To-Haves • Localization/translation domain background — terminology & glossary management, TMS tools (Phrase, Smartling), internationalization (ICU/CLDR) • Bilingual or multilingual (Chinese and/or European languages) • Crypto, fintech, or other high-compliance / regulated domain experience
Benefits
• L&D programs and education subsidy for employees' growth and development • Various team building programs and company events • Wellness and meal allowances • Comprehensive healthcare schemes for employees and dependants • More that we love to tell you along the process! • #LI-WWW#LI-ONSITE • All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. • If in doubt, please apply directly through our official careers website. • Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.
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