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Jobs/Director of Customer Success Role/Arize AI - Director, Digital Native Sales (2026-05)
Arize AI

Arize AI - Director, Digital Native Sales (2026-05)

Remote - (San Francisco)$280k - $350k+ Equity1mo ago
RemoteDirectorNAGenomicsSoftwareDirector of Customer SuccessTeam LeadershipProduct MarketingDigital MarketingB2BCoaching

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Requirements

• A builder's mentality: you don't wait for the playbook to exist, you write it. • A builder's mentality: • Competitive fire: you thrive in fast-moving markets and know how to win in highly contested spaces. • Competitive fire: • Technical credibility: you can hold your own with engineers and AI practitioners, and you coach your team to do the same. • Technical credibility: • Talent magnetism: top sellers want to work for you because you make them better. • Talent magnetism: • Startup DNA: you embrace ambiguity, move fast, and figure things out, without losing sight of the bigger picture. • Startup DNA: • 3+ years of sales management experience, with a track record of building and scaling high-performance teams in a B2B SaaS environment. • 4–5+ years as an individual contributor in technical sales prior to moving into management; you understand what it takes to carry a bag and win. • Proven ability to grow and scale sales teams from early stage, startup or high-growth company experience is required. • Strong network of talented sellers and potential candidates you can call on to build your team. • Demonstrated track record of holding and exceeding quotas in the millions, including experience with logo-based quota models. • Exceptional coaching instincts; you know how to identify what's holding a rep back and how to unlock their potential. • Excellent communication and collaboration skills; you inspire teams, build trust with cross-functional partners, and communicate clearly up and down the organization. • Entrepreneurial mindset; you build programs, processes, and playbooks that scale your team's effectiveness, not just your own. • Strong command of AI tools and a demonstrated ability to use them to 10x the productivity and effectiveness of your team. • Experience selling AI infrastructure or to engineering and technical personas is a strong plus. • The estimated annual salary and variable compensation for this role is between $280,000 - $350,000 USD, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support. • While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.

Responsibilities

• Team Building & Leadership • Hire, develop, and retain a high-performance team of Account Executives with a hustle-first mentality and a passion for closing in a competitive, technical market. • Coach and train reps on both sales fundamentals and technical product knowledge, ensuring the team can effectively engage engineers, AI practitioners, and technical buyers. • Foster a culture of accountability, continuous learning, and high ambition across the Commercial / Digital Native segment. • Go-to-Market Strategy & Execution • Build and execute the Commercial / Digital Native playbook,defining ideal customer profiles, competitive positioning, outbound motions, and account expansion strategies tailored to fast-moving AI and tech companies. • Drive logo growth as the primary success metric, with a disciplined focus on pipeline generation and new business acquisition. • Continuously improve tactics and sales motion within the Commercial / Digital Native vertical, iterating quickly based on market feedback and rep performance data. • Pipeline & Revenue Ownership • Own pipeline health and forecasting for the mid-market Commercial / Digital Native segment,partnering with Marketing, SDRs, and RevOps to ensure consistent top-of-funnel generation. • Build programs that elevate your team's output: enablement, competitive intelligence, outreach frameworks, and deal acceleration strategies. • Collaborate cross-functionally with Product, Marketing, and Customer Success to refine messaging, inform the roadmap, and deliver exceptional customer outcomes.

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