Power Digital - Project Manager, B2B
Requirements
• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment • Strong proficiency with Asana as a work management platform • CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred • Bachelor’s degree required • Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.) • Able to thrive in fast-paced environments and embrace change • Professional approach and comfort with conflict management and mediation • Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment • Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly • Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness • An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization • Self-starter with ability to think independently and work autonomously • Key Performance Indicators (KPIs) • Consistent adoption of PMO templates and processes • Documented time savings achieved through PM task/work ownership • Projects/deliverables completed and delivered on-time • Most Important Things (MITs) • Ensuring on-time delivery of all supported digital marketing deliverables • Establishing operational and project management best practices on supported accounts • Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables
Responsibilities
• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels • Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements • Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction • Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items • Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items • Provide regular updates and progress reports to internal teams and/or client stakeholders • Conduct risk management and escalate internally within the account team to proactively mitigate issues • Identify areas for improvement with internal and external processes along with possible solutions
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