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Jobs(38,923)/Operations Manager Role(368)/Quicknode (3) - Technical Operations Manager

Quicknode - Technical Operations Manager

Remote - Toronto, Ontario , Canada3mo ago

Remote Mid NA Operations Manager Technical Project Manager Goal Setting Performance Reviews

Responsibilities

• Own team delivery: set quarterly goals, run sprints, ship infra projects and upgrades on time. • Drive reliability: maintain SLAs/SLOs, reduce incident recurrence, and keep the platform at 99.99%+. • Lead escalations: coordinate SEV-0/1 response, stakeholder comms, post-mortems, and corrective actions. • Grow the team: hire, mentor, run performance reviews, and build a culture of accountability and continuous improvement. • Reduce toil: champion automation initiatives that free engineers for higher-leverage work. • Coordinate cross-functionally: align with Product, Engineering, Security, and Support on priorities and rapid issue resolution.

Benefits

• Leverage: multiply impact through a high-caliber team shipping real infrastructure at scale. • Ownership: you set the strategy, run the incidents, and see the results in production metrics. • Growth: deep exposure to blockchain protocol operations while leveling up distributed-systems leadership. • Remote-first: async culture, follow-the-sun coverage, sustainable on-call. • Compensation: region-aligned, bonus-eligible, transparent from the start.

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